Here's some useful information for enquiries on your existing ANZ insurance policy or to enquire about new insurance:

Type of enquiry Contact numbers Further information
ANZ Insurance
enquiries and new
policies

0800 269 296
Intl: +64 4 470 3142

6am to 12 midnight, 
7 days a week

ANZ Credit Card
Repayment Insurance
enquiries

0800 464 555

Weekdays
8.30am - 5pm (NZST)

Insurance claims

For claims on your existing ANZ insurance policy:

Type of enquiry Contact numbers Further information
ANZ Asset Protector,
Base Protect and
Lifestyle Block
0800 269 252
Intl: +64 9 363 4192
 

ANZ Travel Protector

Toll free

0800 486 686
Intl: +64 9 486 6868
Aus: 1800 554 114
UK: 0500 893 893
USA: 1 800 326 1543
 
ANZ Lifestyle Insurance and Personal Loan Insurance

0800 636 644

Weekdays
8.30am - 5pm (NZST)

 
ANZ Credit Card
Repayment Insurance

0800 269 296
Intl: +64 4 470 3142

6am to 12 midnight, 
7 days a week