Here's some useful information for enquiries on your existing ANZ insurance policy or to enquire about new insurance:

Type of enquiry Contact numbers Further information
ANZ Insurance
enquiries and new
policies

0800 269 296
Intl: +64 4 470 3142

6am to 12 midnight, 
7 days a week

ANZ Credit Card
Repayment Insurance
enquiries

0800 883 012

 

Insurance claims

For claims on your existing ANZ insurance policy:

Type of enquiry Contact numbers Further information

House, Contents, Motor Vehicle or Boat Insurance

If your insurance policy started before 2009

0800 269 252
Intl: +64 9 363 4192


0800 100 660
Intl: +64 9 369 2000

 

ANZ Travel Protector Claims


 

0800 630 117
Intl: +64 9 486 0048

Weekdays
8.30am - 5pm (NZST)

 
Emergency Assistance

NZ:   0800 486 686
AUS: 1 800 554 114
UK:   0500 893 893
USA: 1 800 326 1543

Intl: +64 9 486 6868

 

 


Reverse charge call through international operator

ANZ Lifestyle Insurance and Personal Loan Insurance

0800 658 585

Weekdays
8.30am - 5pm (NZST)

 
ANZ Credit Card
Repayment Insurance
0800 883 012