Managing your ANZ business cards

How to manage and make changes to your business' credit card and debit card accounts.

Managing your card online

ANZ goMoney app

As a cardholder you can use Card Manager in goMoney to:

  • Set or change your card PIN
  • Report a lost or stolen card and order a replacement one if required (replacements are only sent to authorised business address)
  • Put a temporary block on a misplaced card, or remove a temporary block when you find it again.

Find Card Manager in goMoney > Services > Manage Cards.

To link your cards to goMoney, call us on 0800 269 296. If you are overseas, call +64 4 470 3142 (toll charges apply).


ANZ Internet Banking

As a cardholder you can use Card Manager in Internet Banking to:

  • Set or change your card PIN
  • Report a lost or stolen card and order a replacement one if required (replacements are only sent to authorised business address)
  • Put a temporary block on a misplaced card, or remove a temporary block when you find it again.

Find Card Manager in Internet Banking > Your Settings > Manage Cards.

To link your cards to Internet Banking, call us on 0800 269 296. If you are overseas, call +64 4 470 3142 (toll charges apply).


ANZ Direct Online or ANZ Transactive

On behalf of the business, you can use ANZ Direct Online or ANZ Transactive to:

  • Change card credit limits
  • Request additional cardholders
  • Request replacement cards
  • Cancel cards
  • See your account statements.

Make changes to an account

If you don’t have your card linked to online banking, use the relevant form to make changes.


Add an additional cardholder

Complete the form and email it to CommercialCardsMaintenance@anz.com.



Other account changes

Including:

  • Mailing address
  • Billing cycle
  • Statement preferences
  • Cardholder limits

Complete the appropriate form and email it to CommercialCardsMaintenance@anz.com.


Problems with a card or account

Disputing a transaction

If you see a transaction on your card statement that you don’t recognise or looks suspicious, call us on 0800 473 473. We may be able to clarify the situation for you.

If, after clarification, you want to dispute the transaction, complete this form, scan it and email it to anzdisputes@anz.com.



Reporting a lost or stolen card or PIN

Call us on 0800 473 473 (from overseas +64 4 496 7246) if:

  • Your card has been lost, stolen or used by someone else.
  • Your PIN record has been lost or stolen, or has become known by, or used by, someone else.

Expiring card

We will send you a replacement card a few weeks before your business credit card is due to expire. Replacement cards are sent to your business address.

You can use your new card as soon as you receive it. You will need to securely dispose of your old card.

How can we help?

From overseas: +64 4 496 7246

Related products and services

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Important information

Eligibility, lending criteria, terms, conditions and fees apply. Details are subject to change.

This material is for information purposes only. We recommend seeking financial advice about your situation and goals before getting a financial product. To talk to one of our team at ANZ, please call 0800 269 296, or for more information about ANZ’s financial advice service or to view our financial advice provider disclosure statement see anz.co.nz/fapdisclosure