When using ANZ Internet Banking, Phone Banking and Mobile Phone Banking, ANZ has security measures in place designed to protect you against any unauthorised transactions.

In the unlikely event that you are a victim of fraud, ANZ guarantees that you will be reimbursed for any unauthorised transactions. This is provided that you have complied with the Electronic Banking Security Guidelines.

It’s all part of our commitment to more convenient banking. This guarantee is made to ANZ customers that use ANZ New Zealand:

• Internet Banking
• Phone Banking
• Mobile Phone Banking

Liability for unauthorised transactions will be determined under the relevant Terms and Conditions for the electronic banking service you are using.