TXT Banking is the fast and convenient way to keep track of your money on a day-to-day basis, no matter what you're doing or where you are - you simply need mobile phone coverage.
You can use TXT Banking on up to three linked accounts to:
- check current account balances
- view mini statements of the last five to seven transactions.
- To use TXT Banking all you need is a mobile phone that can send and receive TXT messages.
How it works
To check your account balances:
- Text BAL to 880
- To view mini statements:
- first linked account – text STMT or STMT1 to 880
- second linked account – text STMT2 to 880
- third linked account – text STMT3 to 880.
Note: If you've registered for both TXT Banking and M-Banking you only need to activate your M-Banking service (TXT Banking will activate automatically).
- There is no joining fee or ongoing monthly access fees for TXT Banking
- Normal mobile phone person-to-business text charges apply, depending on your mobile phone provided plan.
About TXT Banking
| What can I do with TXT Banking? |
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With TXT Banking you can request up-to-date account balances and mini statements on up to three accounts. Mini statements will show the last five to seven transactions on your selected accounts.
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| How do I register? |
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If you have an ANZ Customer Number and either an ANZ Internet Banking password or Phone Banking PIN you can register online at our TXT Banking registration site. If you are not already registered for ANZ Phone Banking or ANZ Internet Banking, call us on 0800 269 6624 or visit your nearest ANZ branch.
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| Can I use my current phone for TXT Banking? |
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To be able to use TXT Banking you'll need a phone that can send and receive text messages. If you're unsure, call us on 0800 269 6624.
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| Can I use TXT Banking on more than one phone? |
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No, each ANZ customer can only use TXT Banking from one mobile phone.
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| How many accounts can I access? |
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You can register up to three of your ANZ accounts for TXT Banking.
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| I already have TXT Banking - can I get M-Banking as well? |
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Yes you can, but your phone will need to be Internet browser enabled and allow access to the Internet. You can register for M-banking online at our M-Banking registration site. If you are not already registered for ANZ Phone Banking or ANZ Internet Banking, call us on 0800 269 6624 or visit your nearest ANZ branch.
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| What if I get a new phone or change my mobile phone number? |
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To update your Mobile Phone Banking preferences go to our TXT Banking maintenance page and login using your Customer Number and ANZ Internet Banking Password or Phone Banking PIN. Select ‘Update Details’ from the TXT Banking Menu and follow the instructions on the screen. Alternatively you can visit your nearest ANZ Branch or call us on 0800 269 6624.
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| Can I use ANZ TXT Banking even if I don't use ANZ Phone Banking? |
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You must be registered for ANZ Phone Banking or Internet Banking before you can register for ANZ TXT Banking.
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| What if my account requires two or more signatories? |
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You can still use TXT Banking to receive balances and mini statements.
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TXT Banking - Account Balances
| What numbers do I text to get an account balance? |
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Simply text BAL to 880 to get your account balances.
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| Are account balances in real time? |
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Yes, all account balances are in "real time" which means that they take into account all credits to or debits from your account, right up to the time you request your account balance. Remember though, that any transactions made after 10.30 pm will not be processed until the next business day.
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| How do I know if my account balance is in debit or credit? |
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If your account is in debit a "–" sign will appear after the account balance. If it is in credit, no sign will appear after the account balance.
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| How long does it take to get an account balance using TXT Banking? |
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You should get a response almost immediately after you text your account balance request. There may be short delays when network usage is higher than usual
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Mini Statements
| What numbers do I text to get a mini statement? |
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Simply text STMT 1, STMT 2 or STMT 3 to 880 to get a mini statement for any of your three accounts.
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| Are mini statement transactions in real time? |
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Yes, all mini statements are in "real time" which means that they take into account all credits to or debits from your account, right up to the time you request your mini statement. |
| How do I know if a transaction is a debit or a credit in the mini statement? |
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A debit sign ("–") will appear after each withdrawal from your account. A credit sign |
| How many transactions will I see on my mini statement? |
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Your mini statement will show your current account balance, plus the last five to seven transactions for that account. The exact number will depend on the make and model of your handset as well as the size of the transactions and balances shown. |
| How long does it take to get a mini statement using TXT Banking? |
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You should get a response almost immediately after you text your mini statement request. There may be short delays when network usage is higher than usual. |
Registering TXT Banking
Register and maintain your Mobile Phone Banking profile online
- Log on using your Customer Number and Internet Banking Password or Phone Banking PIN
- Accept the Mobile Phone Banking Terms and Conditions, select ‘TXT Banking’ from the main menu and follow the on screen instructions
- A welcome text message will be sent to your mobile phone
- Reply to the welcome text message or send a new message to 880 to activate the service
- You will receive a confirmation text message and are now ready to use ANZ TXT Banking.
Or you can:
If you've registered for both TXT Banking and M-Banking you only need to activate your M-Banking service (TXT Banking will activate automatically).
When you contact us we'll:
- ask you a few questions
- advise you of your activation code
- let you know the terms and conditions
- send you a "welcome" TXT message.
Activating TXT Banking
To activate TXT Banking, just text your activation code to 880 within five days of receiving it.
If your activation code expires, just call us or ask your branch for a new code. As soon as we send you back a confirmation text, you're ready to start using TXT Banking.
