Link or delink a personal account

To link a personal ANZ account to your ANZ Internet Banking:

  • Select the "Update details" menu.
  • Go to the "Internet Banking settings" section.
  • Click the "Link/de-link a personal account to Internet Banking" link.
Step 1 - Enter your account number

Account number: enter the account number for the account you wish to link/de-link

  • You can only link accounts held in the same name as the one you used to register for ANZ Internet Banking and ANZ Phone Banking.
  • If you wish to link an account that has been opened under a different name please visit your local ANZ branch.
Step 2 - Choose the level of access required

From here you can choose to link or de-link an account.

  • De-link an account: select the "de-link account" radio button.
  • Link an account: select the "link account" radio button.
  • Choose your level of access, using the drop down list. you can choose between:
    • All transactions: this allows you to make any online transactions that the account is eligible for, such as Pay Anyone, pay bills etc.
    • Balance and transaction history enquiries only: this restricts you from transacting online using the account. You can only view transactions and balances for the account.

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Step 3 - Enter your contact details
  • Please provide a preferred and alternate contact phone number in case we need to contact you about your request.

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Step 4 - Submit your request
  • Click the "Submit" button to submit your request.
  • You will receive a response via SecureMail within 24-48 hours.
  • If your request is urgent please call the ANZ Internet Banking team on 0800 368 524 (International callers: +64 4 473 0370) 24 hours a day, seven days a week.

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Need more help?

Use our faqs to find out more about linking or de-linking your personal account.

How long does it take to link/de-link an account as requested?

It may take up to 24 bank business hours to link/de-link the account from your ANZ Internet Banking as per your instruction.

  • We will notify you by SecureMail when your request has been processed.
What do I do if I have to urgently access/link an account in ANZ Internet Banking?

If the account needs to be linked immediately, you can contact the ANZ Internet Banking team on 0800 368 524 (International callers: +64 4 473 0370), 24 hours a day, seven days a week to process your request immediately.

  • You may also visit you local ANZ branch to link an account to your ANZ Internet Banking immediately.

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Why can't I pay from account requiring two signatures in ANZ Internet Banking?

ANZ Internet Banking only allows you to make payments from the following type of accounts:

  • The account is solely in your name.
  • You are one of the signatories on the account and the account requires only one person to sign to authorise monetary transactions
  • The business account where multiple authorisations/signatures are required to make monetary transaction is linked to your ANZ Internet Banking and all the required signatories have registered for ANZ Internet Banking for Business.

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Can I link my personal accounts to my ANZ Internet Banking for Business?

Personal accounts and personal credit cards cannot be linked to your ANZ Internet Banking for Business CRN.

  • If you have a normal ANZ Internet Banking CRN, these accounts can be linked to it.
  • Alternatively, please contact ANZ Internet Banking team on 0800 368 524 (International callers: +64 4 473 0370), 24 hours a day, seven days a week or contact your local ANZ branch to register for ANZ Internet Banking before requesting your personal accounts to be linked.

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Need more help?

For further assistance please call the ANZ Internet Banking team on 0800 368 524 (International callers: +64 4 473 0370) 24 hours a day, seven days a week.

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