CHANGES TO ANZ RATES, FEES AND AGREEMENTS

Current public notices


 

Changes to ANZ Privacy Statement, ANZ General Terms and Conditions, ANZ Electronic Banking Conditions and ANZ Website Security and Privacy Statement – effective 26 May 2017

We’re making changes to some of our documents which will take effect on 26 May 2017.  The main changes are summarised below:

ANZ Privacy Statement, ANZ Website Security and Privacy Statement, and ANZ Electronic Banking Conditions

Like many large organisations, we use cookies and other digital tools to provide you with better and more customised services online, more relevant advertising, and a more effective website. We are updating the way we use these to further optimise our online services and digital advertising.  This update allows us to combine information about what you do on ANZ’s websites with the information we hold about you and use that in accordance with our Privacy Statement.

We’re also updating our Privacy Statement to include that we can collect information about you from, and give it to, other people or organisations as allowed under the Privacy Act 1993, and to clarify that data analysis includes generating insights.

ANZ General Terms and Conditions

We’re updating the privacy wording to include the changes set out above for the ANZ Privacy Statement.

We’re updating the wording that explains that we can take money deposited to your account back out where we reasonably believe a transaction is fraudulent, to clarify that this can include a deposit to your account.

We’re including a new paragraph titled ‘Interest, Fees and Charges on non-business days’ in the section called ‘How and when we process deposits or payments into your accounts’, to explain why interest, fees and charges over non-business days are based on the balance of your account at the end of the previous business day.

The new ANZ General Terms & Conditions, ANZ Privacy Statement, ANZ Electronic Banking Conditions and ANZ Website Security and Privacy Statement will take effect on 26 May 2017 and can be viewed via the links below:

 


 

Changes to ANZ Electronic Banking Conditions, ANZ Pay to Mobile Claim Payment Terms of Use – effective 31 May 2017

We’re making some changes to the ANZ Electronic Banking Conditions and the ANZ Pay to Mobile Claim Payment Terms of Use, which will take effect on 31 May 2017.  The main changes are summarised below:

Electronic Banking Conditions

Pay to Mobile Claim Payment Terms of Use

The new ANZ Electronic Banking Conditions and ANZ Pay to Mobile Claim Payment Terms of Use will take effect on 31 May 2017 and are available below. These changes were previously advertised as being effective on 19 May 2017. This has been delayed to 31 May 2017.