Current public notices


Important information for OnePath and ANZ Life Insurance policyholders effective 30 November 2018

ANZ is selling its life insurance business, OnePath Life (NZ) Ltd, to Cigna NZ.

As a result, OnePath will become part of Cigna NZ. ANZ’s insurance advice service will also move to Cigna NZ. Cigna NZ has been protecting New Zealanders for more than 100 years.

The sale is expected to be completed on 30 November 2018.

What does this mean for OnePath and ANZ Life Insurance policyholders?

There is no change to your cover or the terms and conditions of your policy as a result of the sale. Your policy will continue to be provided and managed by OnePath, and you’ll continue to deal with the same people. All that’s changing is the ownership of OnePath, your insurer.

You don’t need to do anything.

We’ll be writing to all OnePath and ANZ Life Insurance customers very soon to notify them of this change and provide more information. There’s nothing you need to do, but if you have any questions in the meantime please either email or call us on the following numbers:



Changes to our terms and conditions for ANZ banking packages effective 25 November 2018

From 25 November 2018, we’re replacing the existing, separate terms and conditions for all ANZ banking packages with one, consolidated version.

This change impacts the terms and conditions for the following ANZ banking packages: ANZ@work, ANZ Staff Banking & Retired Officer, Freedom Years, Business Start-up, Farm Start-up, Migrant Banking, Police Home Loan, Professional, Healthcare and Franchise packages.

We’ve also taken the opportunity to update the content into plain English to make our ANZ banking package terms and conditions easier for our customers to understand.

We have not changed the package eligibility criteria for any ANZ banking package or when package benefits can be changed or removed.

For information about a specific package, including package eligibility criteria and package benefits, call our team on 0800 269 296 or visit any ANZ branch.



Changes to our terms and conditions for ANZ Visa Debit and credit cards effective 10 November 2018

From 10 November 2018, we will no longer be charging currency conversion charges for foreign currency credit transactions and refunds on ANZ Visa Debit and credit cards. To reflect this, we’re updating our ANZ EFTPOS Card and Visa Debit Card Conditions of Use, ANZ Credit Card Conditions of Use, ANZ Visa Business Credit Card Guide, ANZ Visa Corporate and Purchasing Card Guide, ANZ Visa Company Card Conditions of Use and ANZ Lodged Purchasing Card Facility Terms and Conditions.

Currency conversion charges still apply to foreign currency debit transactions (e.g. purchases and cash advances).

Updated copies of these terms and conditions will be available from 10 November 2018 on this website or from any ANZ branch.