Module 3: Focus on people and relationships

Vital relationships

He aha te mea nui o te ao?
What is the most important thing in the world?

He tangata! He tangata! He tangata!
It is people! It is people! It is people!

Māori proverb

Businesses that succeed focus on people: customers, employees, mentors. Aim to build trusting relationships to keep people loyal to you. This step focuses on the relationships that increase your business’ chance of thriving in the early days.


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