Managing people

Business leadership

Being a business owner means being a leader. Here’s a guide to developing the skills you need to lead people, build a successful business, and make time for your own priorities – including your health and wellbeing. 

Reading time: 3 minutes

In this article

How to improve your business leadership

Learn how to lead with a growth mindset, motivate your team, use the Skill/Will Matrix, coach and motivate your staff, and how to prioritise and protect your time.

Good for your business

Leadership can have a direct impact on the success of a business. 

Your business’ greatest asset is you as the business owner. Taking the time to learn and grow as a leader has a positive impact on your business, and on your greatest resource, your team.

Good for your workers

Good leadership has been proven to motivate employees and improve their performance. It involves creating an environment where workers challenge themselves and develop their skills. This is critical to the growth and success of any business.

Examples include:

  • Sharing the business’ vision and goals
  • Setting clear roles and responsibilities
  • Providing clear feedback and other learning opportunities, in ways that work for each person
  • Accepting early mistakes as people learn new skills or tasks
  • Celebrating success.

Coaching tools like the Skill/Will Matrix can help you identify how best to develop your team and adapt your management style to suit each person. For details, watch our video on how to improve your business leadership.

Good for you

It’s common for new business owners to work long hours and try to do everything. But if you’re running on empty, your business, your health and your team will suffer.

Before diving into doing or delegating mode, think about each task or project on the to-do list. 

Is it urgent? 

  • Does it fit your business or personal goals, or someone else’s?
  • If someone else thinks it’s urgent, it might be because they haven’t planned properly or simply want it asap.

Is it important? 

  • Important tasks should contribute your goals (business or personal) or the overall vision for the business
  • They involve initiative, planning, and good management.

Prioritise tasks that are genuinely urgent and important. 

If it’s not urgent and not important, you can either not do it at all, or keep it as small a task as possible – for you, or a member of your team.

When considering your business priorities, make sure to include your health and wellbeing. 


Resources for business owners

Business.govt.nz has information and resources on leadership and wellbeing, including e-learning on topics like making the most of your time.


Contact an ANZ Business Specialist

Our specialists understand your kind of business and the challenges you face as a business owner. We can help you figure out how to make your business grow and succeed.

Popular running your business articles

Important information

We’ve provided this material as a complimentary service. It is prepared based on information and sources ANZ believes to be reliable. ANZ cannot warrant its accuracy, completeness or suitability for your intended use. The content is information only, is subject to change, and isn’t a substitute for commercial judgement or professional advice, which you should seek before relying on it. To the extent the law allows, ANZ doesn’t accept any responsibility or liability for any direct or indirect loss or damage arising from any act or omissions by any person relying on this material.

Please talk to us if you need financial advice about a product or service. See our financial advice provider disclosure at anz.co.nz/fapdisclosure

Was this content helpful?