Retail & Business Banking
How long: 8 weeks
Our goal is to be New Zealand’s best bank by helping locals achieve more. Retail and Business Banking is our largest division and where most customers come into contact with us – that’s why it’s referred to as the face of the bank. Through our branches, business and contact centres, and team of mobile mortgage managers, we offer customers access to the most banking specialists in New Zealand.
Retail and Business Banking’s frontline team understand the needs and aspirations of our customers to give them the best possible solutions. From deposits and credit cards, to personal loans and home loans, and a whole lot more, our team drives the business forward. Behind the scenes, we have large teams of experts designing our products and services, and making sure they meet the needs and expectations of our customers, our community and our regulators.
The best way to learn is to do. That’s why we want to give you the opportunity to get hands-on experience and opportunities to learn from your leaders and colleagues while gaining knowledge of how the division operates, our products, and our customer service values. Grasp all opportunities presented to ensure you have a great learning experience.
What to expect in your 8 week Internship
Interns may spend time in our Products or Risk & Governance teams. Interns will support the business to deliver on priorities. You will have opportunities to work autonomously but also within and across our teams to gain insights into our business and get a sense of what’s involved in providing a great banking experience for our customers.
Risk & Governance
This team has a broad scope that covers all aspects of our operation, supporting the business to make sure we’re well managed, our staff are safe at work, and we’re meeting our regulatory requirements, as well as delivering other key projects and initiatives for the business. You will get an opportunity to work on specific projects that will show you how we’re constantly working to improve our products and processes to deliver a good outcome for staff and customers.
This set of teams is focussed on managing the day-to-day working of Retail, Business Banking and Commercial & Agri products. Your work will include behind the scenes management and pricing of products, and supporting our employees to deliver customised solutions to our customers.
What makes a good Retail and Business Banking Intern?
Successful Interns are passionate about customers and their needs. They have a strong customer focus and can build close relationships with their peers and stakeholders alike. We’re looking for people who have initiative, and are comfortable with problem-solving, which may include research and analysis-based tasks. Using their communication skills to communicate solutions clearly and simply is also a must.
We’re looking for flexible, adaptable people who want to be a part of the biggest area of our operations. People who want to grab opportunities with both hands and experience all the challenges and rewards this program has to offer.
Our Retail & Business Banking programme looks for students with the right attitude and values. We are course agnostic as our previous interns and graduates have come from all streams including; Business, Commerce, Arts, and Sciences. We know you’ve got more to offer than official grades. We strongly value curiosity and diversity of thinking, and we want to know what makes you tick, and what you can bring to the table. Things like interests, hobbies, travel, community work, achievements and experiences all make you a more competitive applicant.
ANZ Interns are a diverse group of individuals who all bring something different to the table, and this is something we truly value.