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Website Terms of Use


1. About this website

ANZ Bank New Zealand Limited ("ANZ") welcomes you to this website ("website"), which is licensed and operated by ANZ, together with Australia and New Zealand Banking Group Limited. These Terms of Use and the ANZ Privacy Statement apply to your use of this website.

2. Acceptance and changes to these Terms of Use and ANZ Privacy Statement

By viewing the pages of this website you acknowledge and accept that you have read and accepted these terms of use and the ANZ Privacy Statement.

ANZ may at any time vary these Terms of Use and the ANZ Privacy Statement. At least 14 days’ before we make any change we'll let you know what will change and the date it will take effect by publishing information about the change at You accept that by doing this, ANZ has provided you with sufficient notice of the variation.

3. Use of website & availability

By using this website you agree that you are responsible for your activities on this website, and that you will not use this website maliciously or for an unlawful purpose, such as circumventing the security settings or infringing another person’s intellectual property rights.

ANZ provides this website with reasonable care and skill, however ANZ does not warrant or represent that it will operate on a continuous or fault free basis, or that it will be free
of viruses or other harmful material.

We may alter, suspend or terminate some or all of the services on this website at any time. We will endeavour to provide you reasonable advance notice of scheduled maintenance or other planned suspension of the services on this website. However, sometimes the website or the services on this website may not be available, following an event beyond our control, including a failure of a third party network provider.

The information provided on this website has been supplied by ANZ, unless otherwise indicated. Whilst every endeavour has been made to ensure that the information supplied is accurate and up to date, errors and omissions may occur.

ANZ does not accept any liability for any loss or damage which may directly or indirectly arise as a result of your use of this website, its content, or for any delay or interruption when using this website.

4. Fees & charges

You are responsible for all fees and charges associated with connecting your device to this website where you are not on ANZ premises, unless approved by ANZ. This includes internet access, internet usage and mobile data charges.

ANZ staff should refer to ANZ’s policies, including the ANZ Use of Systems, Equipment and Information Policy for more information.

5. Confidentiality, privacy & information security

You must keep all ANZ data confidential. You must not share ANZ data inappropriately using this website.

If your browser is suitably configured it will establish a secure connection using SSL encryption with SHA-256 Certificates.

Any personal information collected through this website will be treated in accordance with the ANZ Privacy Statement.

It is necessary for ANZ to collect your IP address for your interaction with various parts of this website. Your IP address is the identifier for your computer when you are using the internet. ANZ uses your IP address for security purposes, and to help provide you with better and more customised service and a more effective website.

6. Intellectual property

ANZ owns or is the authorized licensee of all copyright and other intellectual property rights in this website and the information contained in it.  ANZ reserves all rights, except as set out in this disclaimer. You may not copy, modify, store or display for redistribution to third parties or for commercial purposes any part of this website without ANZ’s express permission. Non-commercial personal use of the Your Say website is welcomed, provided that you do not remove any copyright, trademark or other intellectual property contained in the content.

7. Law of this website

This website is governed by, and is to be interpreted consistently with, New Zealand law.

8. Contact us

If you have any questions about this website or these terms of use, please contact us at