ANZ Taronga Zoo Wildlife Experience competition terms and conditions

Our terms and conditions

Competition dates

The ANZ Taronga Zoo Wildlife Experience competition starts on Monday, 4 March 2024 at 12:01am and ends on Sunday, 31 March 2024 at 11:59pm.


The prize

By entering the competition, you could win a trip to Sydney for a Taronga Zoo Wildlife Experience which includes: 

  • Return economy flights for four people (two adults and two children) to Sydney, to and from your nearest international airport in New Zealand
  • Two nights’ accommodation at the Wildlife Retreat at Taronga, including buffet breakfast daily and two three-course dinners at the on-site restaurant, Me-Gal 
  • One night accommodation at Roar & Snore in a safari tent for four at Taronga Zoo Sydney (including dinner and breakfast)
  • Taronga Zoo three-day family pass (two adults and two children)
  • Exclusive Visa koala encounter with a Taronga keeper
  • Tour of ‘The Sanctuary’, home to native Australian wildlife such as koalas, wallabies, echidnas and more 
  • Visa exclusive customer tour – one hour tour visiting three of Taronga Zoo’s best animal experiences 
  • NZD$200 spending money per day for the Friday, Saturday, Sunday and Monday ($800 total). Money to be deposited into the winner’s ANZ everyday or savings account
  • In-room gift including an animal plush toy
  • Airport transfers to and from the hotel in Sydney.

If you win, you’ll need to pay any costs associated with claiming the prize which aren’t included above.


How to enter

You must complete at least ten eligible transactions on your personal ANZ Visa Debit card between 12:01am Monday, 4 March 2024 and 11:59pm Sunday, 31 March 2024. There is no minimum spend required for the ten eligible transactions.

Eligible transactions do not include reversals, ATM cash withdrawals, transfers, interest credits and fee charges.  

By entering the competition, you accept these terms and conditions.


Eligibility

To enter you must be:

  • Aged 18 years or older
  • A New Zealand resident or living in New Zealand with at least six months remaining on a valid visa when entering the competition. 

To be eligible to win a prize, you must be a personal ANZ customer with an active personal ANZ Visa Debit card when you enter and at the time of the prize draw.  

To be able to claim the offer, you and your other adult travel companion must be aged 18 years or older, able to be permitted entry into Australia and be available from Friday, 3 May 2024 to Monday, 6 May 2024. Further details such as the departure point, flight times, accommodation details, support and management of the hospitality experiences will be confirmed by ANZ’s prize fulfilment partner (Visa Ltd).  

The travel arrangements (including dates and airline) cannot be changed and must be accepted by the winner. Any changes to any elements of the prize will be at the winner’s own expense and must be agreed to by ANZ. Arrangements cannot be made to extend the stay in Sydney. All travel is subject to availability at all times and may be dependent on select seat class with airlines or specific room category availability with an accommodation partner. 

ANZ employees and contractors are not eligible to enter the competition. 

All entries will be verified based on the eligibility criteria listed in these terms and conditions. We reserve the right to disqualify any entry without notice if it doesn’t meet eligibility requirements or breaches these terms and conditions. 


The prize draw

The prize draw will take place in the week commencing 1 April 2024. 

We will identify all eligible entrants, and if your entry is the first drawn that meets these terms and conditions, and we can contact you, you will win the prize.

We will attempt to contact the potential winner by phone call and/or SMS within 48 hours of the prize draw. If the potential winner cannot be reached within that time, they will forfeit the prize and another entry will be drawn. 

The prize is not transferable, exchangeable, or redeemable for cash. If for any reason the prize becomes unavailable, we may swap it for a similar or equal prize without notice.

Our decision is final.


Ticket conditions

All Taronga Zoo experiences and admission tickets are issued subject to the Taronga Zoo terms and conditions

The Roar & Snore safari experience is subject to these additional Roar & Snore terms and conditions:

  • Roar & Snore is an all-weather program – please bring wet-weather gear if required.
  • A valid photo identification matching the name on your Roar & Snore reservation is required to check in for the program.
  • All Roar & Snore bookings are final. Cancellations and date changes are not possible.
  • Roar & Snore is a non-smoking event. 
  • Due to the wide-ranging itinerary and landscape of the Taronga Zoo site, all children must be a minimum of five years old to attend. You may be requested to provide proof of age if your child does not look five or older.
  • A variety of beers, wines, soft drinks, juices, tea and coffee will be available at the site and with your meal. No additional alcohol may be brought onto the zoo premises. Guests must be 18 years or over to be served alcohol and must carry a valid ID.
  • Taronga Zoo reserves the right to cancel Roar & Snore programs at any time due to unforeseen circumstances such as natural disasters or insufficient demand.

If your child is under five, or the Roar & Snore accommodation is cancelled due to any of the above reasons, we will arrange alternative accommodation at no added expense to you.

Any airline tickets that form part of the prize are subject to that airline’s terms and conditions.


Privacy

We will hold and use the information you provide to enter this competition in line with our Privacy Statement

Visa is a third party associated with this promotion. The information you provide to enter this competition will be shared with them if you are confirmed as the winner. This allows them to conduct the prize fulfilment, which requires them to contact the winner. 

You have the right to check and correct any information you provide to enter this competition.


Other conditions

We may change, extend, or cancel the competition or these terms and conditions at any time without notice.

The promoter is ANZ Bank New Zealand Limited.