Help

Support RSS Feed

Accounts & everyday banking

Search Results

Other Suggested Searches
Did you mean


Suggestions:
  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 10 of 126

  1. Find your customer number

    Your customer number is a number unique to you and is what you use to register for or log in to ANZ Internet Banking and ANZ goMoney as well as ANZ Phone Banking. This can be found on the back... Date Updated: 05/08/2020

  2. Making a complaint

    If you have a complaint about a product or service, we are here to help.   Find out how to make a complaint , our process and what to expect while we investigate your concerns.  Date Updated: 31/01/2023

  3. SWIFT code/BIC code

    When sending or receiving an overseas payment, the SWIFT/BIC code identifies the receiving (recipient) bank or financial institution. ANZ's SWIFT code is ANZBNZ22. Note: If the other party requires... Date Updated: 19/01/2023

  4. Receive an overseas payment

    To receive an overseas payment you should provide the sender with the following details: your account number your account name your residential address listed on the account ANZ's full beneficiary... Date Updated: 11/05/2021

  5. International money transfer fees

    ANZ charges a fee per transaction: $5 via ANZ goMoney app and ANZ Internet Banking (currently there’s no ANZ international money transfer fee to pay for transfers via goMoney or... Date Updated: 11/01/2024

  6. Public holiday payment processing times

    Updated There are no upcoming public holidays that we have payment information for. Please check back closer to the next public holiday. Payment processing times For more information regarding when... Date Updated: 03/04/2024

  7. Payment limits for online banking

    The payment limits in ANZ Internet Banking and ANZ goMoney are increasing for some customers.   The following payment limits will take effect from September - October 2018 onwards:  Bill... Date Updated: 26/10/2021

  8. Transfer money overseas

    International money transfers (IMTs) can be made through ANZ goMoney, ANZ Internet Banking, ANZ Phone Banking or by contacting us. ANZ goMoney ANZ Internet Banking ANZ Phone Banking  ... Date Updated: 05/08/2020

  9. International Bank Account Number (IBAN)

    IBAN stands for International Bank Account Number. It is the standard formatting of an account number used for international payments to countries in the European Union, Middle East and other... Date Updated: 26/10/2021

  10. Transfer money overseas in another currency - Internet Banking and goMoney

    In ANZ Internet Banking and ANZ goMoney, you can select from the following currencies to send money overseas: AED - United Arab Emirates Dirham AUD - Australian Dollar CAD - Canadian Dollar CHF -... Date Updated: 26/10/2021

Contact us

Online

Secure email via Internet Banking

Call us

0800 269 296

Monday to Friday,
8am - 8pm
Saturday and Sunday,
8am - 6pm

Visit a branch