Basic contents and motor vehicle insurance
ANZ Base Protect provides cover for basic contents and motor vehicle insurance. Our ANZ Base Protect range is no longer available to purchase.
You can still purchase car insurance or contents insurance under the ANZ Asset Protector range, which is also provided by Vero.
Existing customers
If you have an existing ANZ Base Protect policy, you’ll continue to remain covered as per the current policy terms and conditions.
For questions about your existing policy, please contact Vero, who provided ANZ Base Protect insurance on 0800 831 123.
For full details of the terms, conditions, limits and exclusions of your existing policy, please refer to the policy document:
Making a claim
Vero has a dedicated claims team to help you. If you need to make a claim, you can:
- Use the online Claims Portal to lodge your claim.
- Call Vero on 0800 269 252. International: +64 9 363 4192 (toll charges apply).
- For new claims, email Vero at anznewclaims@vero.co.nz.
- For existing claims email Vero at anzclaimsenquiries@vero.co.nz.
Important information
Our financial advice provider statement has some important information you should know about ANZ and our financial advice services. Please take the time to read it.