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Happy Holidays

No matter where you are this summer, here are the easy and convenient ways you can bank with us over the holidays.

Banking during the holidays

Branches

Some of our branches will be closed during the holiday period – see the list below for locations and dates (inclusive) of holiday closures. Outside of these dates our branches will be open for normal hours, check our branch locator tool for your nearest branch’s hours.

Digital banking

Remember, you can do your banking from wherever you are this summer with our easy and convenient options, including our ANZ goMoney mobile app, ANZ Internet Banking and ANZ Phone Banking (0800 103 123) – see our online guides for more information or find out how to register.

Contact Centre

Our Contact Centre is available 6am –12 midnight, 7 days a week (yes, even Christmas day!), and you can also stay in touch with us on Facebook (ANZ New Zealand) or Twitter (@ANZ_NZ).

Branch holiday closures and reduced hours

 
Albany

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 3pm
Bank Street (Whangarei)

25 December - 10 January: Closed public holidays and weekends
Browns Bay

25 December - 10 January: Closed
Dargaville

25 December - 11 January: Closed public holidays, Mondays, Wednesdays, Fridays and weekends
Glenfield Mall

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 3pm
Huapai

25 December - 11 January: Closed
Kaikohe

25 December - 11 January: Closed
Kaitaia

25 December - 10 January: Closed public holidays, Mondays, Wednesdays, Fridays and weekends
Kerikeri

25 December - 10 January: Closed public holidays and weekends
North Shore Home Centre

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 3pm
NorthWest

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 3pm
Orewa

25 December - 11 January: Closed
Silverdale

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 3pm
Takapuna

25 December - 10 January: Closed public holidays and weekends
Wairau Park

25 December - 5 January: Reduced hours, 9am - 1pm

Closed public holidays and weekends
Warkworth

25 December - 10 January: Closed public holidays and weekends

 
205 Queen Street

25 December - 10 January: Closed public holidays and weekends
45 Queen Street

21 December - 10 January: Reduced hours, 9am - 4.30pm

Closed public holidays and Sundays
Auckland University

21 December - 10 January: Closed
Dominion Road

25 December - 10 January: Closed public holidays and weekends
Lincoln North

25 December - 10 January: Closed
New Lynn

25 December - 4 January: Closed public holidays and weekends
Newmarket

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 3pm
Ponsonby

25 December - 10 January: Closed
Royal Oak

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 3pm
St Heliers

25 December - 4 January: Closed
St Lukes Mall

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 3pm
Stoddard Road

25 December - 4 January: Closed public holidays and weekends
Waiheke Island

25 December - 4 January: Closed
Westcity

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 3pm

 
Botany Downs

25-26 December & 1-2 January: Closed

28 December & 4 January: Reduced hours, 10am - 3pm
Greenlane

25 December - 10 January: Closed public holidays and weekends
Howick

25 December - 11 January: Closed
Hunters Corner

25 December - 10 January: Closed public holidays and weekends
Manukau

25 December - 10 January: Closed
Manukau Mall

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 3pm
Otahuhu

25 December - 10 January: Closed
Pakuranga

25 December - 4 January: Closed
Papakura

25 December - 10 January: Closed
Pukekohe

25 December - 10 January: Closed public holidays and weekends
Sylvia Park

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 3pm
Takanini

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 3pm
Tuakau

25 December - 10 January: Closed
Waiuku

25 December - 11 January: Closed

 
Bayfair

25-26 December & 1-2 January: Closed

28 December & 4 January: Reduced hours, 10am - 4pm
Bethlehem

21, 24-26, 29, 31 December & 1-3, 5, 7, 9-10 January: Closed

28 December & 4 January: Public holiday hours, 10am - 4pm
Cambridge

25 December - 5 January: Reduced hours, 9am - 1pm

Closed public holidays and weekends
Chartwell

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 4pm
Dannevirke

25 December - 11 January: Closed public holidays, Mondays, Tuesdays, Wednesdays and weekends
Eleventh Avenue

25 December - 10 January: Closed
Frankton

25 December - 10 January: Closed
Gisborne

25 December - 10 January: Closed public holidays and weekends
Hamilton

25 December - 10 January: Closed public holidays and weekends
Hastings

25 December - 10 January: Closed public holidays and weekends
Havelock North

25 December - 11 January: Closed
Hawera

25 December - 10 January: Closed public holidays, Mondays, Fridays and weekends
Huntly

25 December - 11 January: Closed
Katikati

25 December - 11 January: Closed
Matamata

25 December - 11 January: Closed
Morrinsville

25 December - 5 January: Reduced hours, 9am - 1pm

Closed public holidays and weekends
Napier

25 December - 10 January: Closed public holidays and weekends
New Plymouth

25 December - 10 January: Closed public holidays and weekends
Paeroa

25 December - 11 January: Closed
Papamoa

25 December - 10 January: Closed
Putaruru

24 December - 11 January: Closed
Rotorua

25 December - 11 January: Closed
Rotorua Mall

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 3pm
Stortford Lodge

24 December - 11 January: Closed
Taradale

25 December - 4 January: Closed
Taupo

25 December - 10 January: Closed public holidays and weekends
Tauranga

25 December - 10 January: Closed
Tauranga Crossing

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 4pm
Te Awamutu

25 December - 10 January: Closed public holidays and weekends
Te Kuiti

25 December - 11 January: Closed
Te Puke

25 December - 11 January: Closed
Thames

25 December - 5 January: Reduced hours, 9am - 1pm

Closed public holidays and weekends
The Base

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 4pm
Tokoroa

25 December - 11 January: Closed
Waihi

25 December - 4 January: Closed
Waipukurau

25 December - 10 January: Closed public holidays, Thursdays, Fridays and weekends
Whakatane

25 December - 10 January: Closed public holidays and weekends

 
Cuba and Rangitikei (Business Banking Only)

25 December - 10 January: Closed
Feilding

25 December - 10 January: Closed public holidays and weekends
Johnsonville

25 December - 11 January: Closed
Kilbirnie

25 December - 10 January: Closed public holidays and weekends
Levin

25 December - 10 January: Closed public holidays and weekends
Lower Hutt

25 December - 10 January: Closed public holidays and Sundays
Marton

23 December - 10 January: Closed
Masterton

25 December - 10 January: Closed public holidays and weekends
North Lambton Quay

25 December - 4 January: Closed
Palmerston North

25 December - 10 January: Closed public holidays and weekends
Paraparaumu

25 December - 10 January: Closed public holidays and weekends
Petone

25 December - 10 January: Closed
Porirua

25 December - 10 January: Closed public holidays and weekends
Terrace End

25 December - 11 January: Closed
Upper Hutt

25 December - 10 January: Closed public holidays, Mondays, Fridays and weekends
Waikanae

23 December - 10 January: Closed
Wanganui

25 December - 10 January: Closed public holidays and weekends
Wellington

25 December - 10 January: Closed
Willis Street

25 December - 10 January: Closed public holidays and weekends

 
Alexandra

25 December - 10 January: Closed public holidays, Thursdays, Fridays and weekends
Ashburton

25 December - 10 January: Closed public holidays and weekends
Balclutha

25 December - 11 January: Closed
Blenheim

25 December - 10 January: Closed public holidays and weekends
Chatham Islands

23 December - 11 January: Closed
Christchurch

25 December - 10 January: Closed public holidays and Sundays
Cromwell

25 December - 11 January: Closed public holidays, Mondays, Tuesdays, Wednesdays and weekends
Dunedin

25 December - 10 January: Closed public holidays and weekends
Ferrymead

25 December - 10 January: Closed public holidays and weekends
Geraldine

24 December - 11 January: Closed
Gore

25 December - 10 January: Closed public holidays, Mondays, Fridays and weekends

Also closed Tuesday 5 January
Greymouth

25 December - 10 January: Closed public holidays and weekends
Hornby

25 December - 10 January: Closed public holidays and Sundays
Invercargill

25 December - 10 January: Closed public holidays and weekends
Kaiapoi

25 December - 11 January: Closed
Mosgiel

25 December - 10 January: Closed public holidays and weekends
Nelson

25 December - 10 January: Closed public holidays and weekends
Northlands

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 4pm
Northwood

25 December - 10 January: Closed
Oamaru

25 December - 10 January: Closed public holidays, Fridays and weekends
Queenstown

25 December - 4 January: Closed
Rangiora

25 December - 10 January: Closed public holidays and weekends
Riccarton

25 December - 4 January: Closed public holidays and weekends
Richmond

25 December - 10 January: Closed public holidays and weekends
Rolleston

25 December - 4 January: Closed
South Dunedin

25 December - 10 January: Closed public holidays and weekends
Sydenham

25 December - 11 January: Closed
Temuka

25 December - 11 January: Closed
The Palms

25-26 December & 1-2 January: Closed

28 December & 4 January: Public holiday hours, 10am - 4pm
Timaru

25 December - 10 January: Closed public holidays and weekends
Twizel

25 December - 10 January: Closed public holidays and weekend
Upper Riccarton

25 December - 10 January: Closed public holidays and weekends
Wanaka

24 December - 10 January: Closed public holidays, Mondays, Tuesdays, Fridays and weekends

Unite against COVID-19

We all want to have a great summer, so let’s do our best to protect ourselves and others against COVID-19. There are just three things to remember:

  • Wash your hands frequently
  • Use the NZ COVID Tracer app, and turn on the recommended Bluetooth tracing if you have a compatible device
  • Stay home if you’re sick, or isolate wherever you are, and call Healthline about a free test.

For more information visit covid19.govt.nz

Payments over the public holiday period

Over the festive season your future-dated and scheduled payments may be processed on different days than normal.

You can delete, skip or amend your future-dated and scheduled payments and if you do this through ANZ goMoney, ANZ Internet Banking or ANZ Phone Banking, it's free. Check out our handy online guides to find out how to manage your payments. Otherwise your payments will be processed on the next business day.

Be wary of fraudsters and keep safe

Stay alert for fraudsters these holidays. Watch out for unusual emails and text messages – don’t click on links or download attachments. Hang up if you get an unusual phone call – don’t give them remote access to your devices, or any of your personal or banking information.

Important information

Eligibility criteria and terms and conditions apply to ANZ Internet Banking, ANZ goMoney, ANZ Phone Banking and Pay to Mobile. See our Electronic Banking Conditions (PDF 129kB) for more information.