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Complaints form

We're sorry something went wrong. Use this form to tell us about a problem with an ANZ product or service. 

If your complaint is to report a banking scam, call us immediately on 0800 269 296.

Report a scam, fraud, loss or theft

Step 1 of 3

Get started

To send us your complaint, you can either:

  • Use this form
  • Call us on 0800 560 555
  • Log into ANZ Internet Banking to send us a secure Bank mail.

For details about how we handle your information, and your rights to access and correct it, please see our Privacy Statement.

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Are you an ANZ customer?