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Guides to easier online banking

Make banking online or on your phone easier with our step-by-step printable guides. Learn about all the things you can do with ANZ Internet Banking, the ANZ goMoney app and ANZ Phone Banking.

Internet Banking

ANZ Internet Banking makes managing your money easy. It’s convenient, secure banking online. Whether you want to make payments, transfer money, check your transactions or manage your accounts or loans, Internet Banking lets you manage your finances 24/7.

This guide takes you through step-by-step instructions on:

  • How to log in
  • Finding your way around the homepage
  • How to pay a person or bill
  • How to transfer money between your ANZ accounts, including paying your ANZ credit card
  • Setting up an automatic payment
  • Editing, skipping or deleting an existing automatic payment
  • How to access, download and print statements
  • Managing your debit and/or personal credit cards, including ordering a replacement card or changing or setting card PINs

ANZ goMoney app

With the ANZ goMoney app you’ve got your finances at your fingertips wherever you are. You can make payments, transfer money, check recent transactions and manage your accounts or loans on the go.

These guides take you through step-by-step instructions on:

  • How to log in
  • Finding your way around the home screen
  • How to pay a person or bill
  • How to transfer money between your ANZ accounts, including paying your ANZ credit card
  • Setting up an automatic payment
  • Editing, skipping or deleting an existing automatic payment
  • How to access, download and print statements
  • Managing your debit and/or personal credit cards, including ordering a replacement card or changing or setting card PINs

Phone Banking

Bank securely and conveniently over the phone 24/7. Whether you want to move money between accounts, pay bills and people, manage your automatic payments or just want to ask a question to an actual person, Phone Banking is your one-stop-shop to managing your finances.

This guide takes you through step-by-step instructions on:

  • How to use Phone Banking
  • The Phone Banking menu including:
    - Balances
    - Transaction and account details
    - Transfers
    - Payments
    - Phone Banking preferences
  • Helpful keys
  • Speed keys
  • Payment dates and amounts
  • Nominated Phone Banking accounts
  • Nominated billers/other saved Payees

We’re here to help

You can download and/or print these guides to use them as a quick reference when you're doing your regular banking at home or on the go. If you ever need extra help, we're only a phone call away on 0800 269 296.

Eligibility criteria and terms and conditions apply to ANZ Internet Banking, ANZ goMoney and ANZ Phone Banking. See our Electronic Banking Conditions (PDF 129kB) for more information.

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