NZTA and ANZ text message scams
April 2023
We’re aware that customers are receiving text messages claiming to be NZTA with a link to pay overdue tolls or to renew a drivers licence registration. The text comes from a +61 Australian number.
The link leads to a fake site where customers are asked to enter credit card details, drivers licence details, personal information and two-factor authentication codes.
If you receive a text of this kind do not click on any links and delete the message immediately.
There are other scam text messages being sent from Australian phone numbers with a link to verify your identity, to block unauthorised transactions or to view, confirm or cancel a payment. These messages are impersonating ANZ and other well-known companies. Some scam text messages ask you to call a phone number to confirm a payment. When you call the number, you will hear a recording to make you believe you have phoned ANZ. This is fake.
The messages may look like this:
To view more examples of the text messages circulating, and learn how to tell if a communication is real, visit the latest phishing scams page on the NZTA website.
Remember:
- If you think you’ve been the victim of a scam, please call us immediately on 0800 269 296 (or +64 4 470 3142 from overseas, charges may apply). We also have bilingual staff available on 0800 838 123.
- If you receive an unexpected or suspicious text message or email, never click on any links or download any attachments in it.
- Never provide or confirm your credit card details, Internet Banking log in details, or two factor authentication codes, through a link in an email or text message, or in response to a phone call you’ve received out of the blue.
- ANZ will never send you a text message out of the blue and ask you to click on a link.
- Always access Internet Banking through ANZ’s website, not from links in text messages or emails.
- To find out more about how to keep yourself safe online, visit our guide to banking safely.