Unusual account activity email phishing scam

February and March 2018

Please be aware that customers are being targeted with a phishing email advising them of unusual activity on their account and being asked to click on a link to confirm their details. The customer is then sent through to a fake site whereby they are required to enter either their log-in credentials, account and credit card details or personal information.

If you get an email of this kind, delete it immediately.  Do not click on the link or provide any information.

If you have inadvertently provided your details, please call us immediately on 0800 269 296 (international +64 4 470 3142) or you can report a hoax or suspicious email online.

Here are some examples of the phishing emails that customers may receive: