Be aware of COVID-19 scams

March 2020

In times of heightened fear and anxiety, there are some people who take advantage of the situation through scams. Scammers and attackers are using the public interest in COVID-19 to create opportunistic online scams and attacks.

We’re aware of reports of fraudsters impersonating organisations and sending emails and text messages with attachments or links that say they contain virus related information, when they really lead to the download of malicious software. 

Here is an example of a phishing email:

If you get an email or text message of this kind, delete it immediately. Do not click on the link or provide any information.  If you are unsure about any emails, text messages or phone calls you receive, call the organisation to check if it is legitimate. 


  • Never disclose your banking passwords, PINs, security codes or personal financial information to anyone even if they say they are from the bank, a health professional or the Police.
  • Don't install software on your devices that you are not familiar with.
  • Protect your devices and accounts with strong passwords and keeping all software up to date
  • Stay vigilant when anyone contacts you out of the blue with unusual or urgent requests

If you have believe you have provided your details, please call us immediately on 0800 269 296 (international +64 4 470 3142).

For further information please visit Cert NZ.