Fake ANZ Facebook account

October 2021

We are receiving reports of customers coming across fraudulent ANZ NZ accounts on Facebook. Please remember to look out for the blue tick to show you're engaging with the legitimate account, and report these pages by clicking on the three dots at the top of the fake account.


  • If you think you have been the victim of this type of scam please call us immediately on 0800 269 296 (international +64 4 470 3142). Please call us on 0800 838 123 to speak to our bi-lingual staff.
  • Never disclose your banking passwords, PINs, security codes or personal financial information to anyone even if they say they are from the bank or the Police.
  • Stay vigilant when anyone contacts you out of the blue with unusual or urgent requests.
  • If you receive an unexpected or suspicious email or SMS text message never click on a link or download an attachment in it.
  • Don't install software on your devices that you are not familiar with.
  • Don't let anyone have remote access to your devices, regardless of where they say they are calling from.
  • Protect your devices and accounts with strong passwords and keep all software up to date.