We are aware that customers are being targeted with a phishing email advising that their account has been used to make an online payment. Customers are asked to cancel the incorrect payment immediately by clicking on a link labelled "Cancel Payment". This leads to a fake site where customers are asked to log on with their customer number and password.
If you get an email of this kind, delete it immediately. Do not click on the link or provide any information.
If you have inadvertently provided your details, please call us immediately on 0800 269 296 (international +64 4 470 3142) or you can report a hoax or suspicious email online.