Managing people

Employing staff

Once you start your business, there’s a high chance you’ll need employees to assist you. Regardless of when you need to hire, there are certain steps you should take to make it easier to get them on board and up to speed.

Reading time: 3 minutes

In this article

Do the groundwork

People are the lifeblood of any business so it’s important to hire well, from writing a job description to holding interviews, right through to onboarding your new employee.

The decisions you make now will ensure you get good quality staff who’ll help your business hum.

Write a job description

Regardless of whether you already have someone in mind or you’re starting with a blank slate, it’s important to write a job description so your new employee’s responsibilities are clear.

Spend time brainstorming. Think about what your business needs and decide what your new employee will be required to do, such as:

  • The type of person you’re looking to hire. What sort of technical, physical, or personal requirements should they have?
  • The problem you’re trying to address. What would success look like for the person in this role?
  • The key tasks for the role, from the day-to-day jobs to one-off projects and special requirements.
  • How many hours will the role require, and does it need to be performed fully in-house? Could you be flexible for the right candidate? 
  • How much responsibility is required – will they be managing others?
Also think about a salary range, so you can attract applicants at the right level of expertise or seniority. You don’t necessarily need to publicise this, but you should have a clear idea of what you can offer.

Personal qualities are important

A job description is not just about specific training, skills, expertise, and experience. You also want someone who’s a good culture fit.

So remember to include the type of personal attributes you’re hoping to see. Depending on the role, someone who’s resourceful, reliable, and a self-starter could be more suitable for your business than someone with a university degree.

Get help if you’re stuck

If you’re stuck, it can be helpful to look online at job descriptions that are similar to the role you’re hiring for. But remember, each business is unique and has its own requirements, which means a ‘copy and paste’ job description could attract applicants that aren’t right for your business. 

Consider engaging a human resources expert to help you craft the job description as well as the ad. Chances are they have experience recruiting someone successfully for a similar role. Our article on hiring has more tips on what to consider.

Understanding the basics of employment laws in New Zealand

Hear from Alan Knowsley, Partner at Rainey Collins Lawyers, on employment legal knowledge for business owners or managers who employ staff or are considering taking on staff.

Your responsibilities

Once you become an employer, there are a new set of obligations you’ll face – from being a responsible employer to filing accurate PAYE forms and payments.

Employment agreements

For starters, every employee will require an employment agreement or contract, depending on their employment type. You can build your own using's Employment Agreement Builder.

Health and safety

You’re responsible for keeping your staff safe at work (within reasonable limits). It’s important to get your new employee on board from day one so they’re contributing to a healthy and safe culture. Our guide to managing health and safety breaks this down for you.

PAYE, KiwiSaver, and other taxes

Employers are generally required to contribute 3% of an employee’s before-tax pay if the employee is contributing to a KiwiSaver scheme. For more on the various types of tax you’ll need to pay as part of your obligations, see our guide on all things tax.

An online payroll solution like Smartly can help make managing staff payments, PAYE, and Inland Revenue returns easier. Talk to an ANZ Business Specialist or your accountant to see if this might be an option for you, and check out our payroll guide for some useful tips.

Contact an ANZ Business Specialist

Our specialists understand your kind of business and the challenges you face as a business owner. We can help you figure out how to make your business grow and succeed.

Popular running your business articles

Related products and services

Important information

We’ve provided this material as a complimentary service. It is prepared based on information and sources ANZ believes to be reliable. ANZ cannot warrant its accuracy, completeness or suitability for your intended use. The content is information only, is subject to change, and isn’t a substitute for commercial judgement or professional advice, which you should seek before relying on it. To the extent the law allows, ANZ doesn’t accept any responsibility or liability for any direct or indirect loss or damage arising from any act or omissions by any person relying on this material.

Please talk to us if you need financial advice about a product or service. See our financial advice provider disclosure at

Was this content helpful?