We’re no longer offering foreign currency cash at ANZ

ANZ stopped accepting foreign exchange cash transactions from 14 November 2020. However, there are a range of alternative options available for customers who need foreign cash.

What does this change mean for you?

This change means you’re now no longer able to buy or sell foreign cash at ANZ branches. 

However, there are a range of alternative options available for customers who need to buy or sell foreign cash. These include:

  • Using your ANZ EFTPOS, debit or credit card to withdraw foreign cash at overseas ATMs.
  • Specialist foreign currency exchange providers, either in your local area or at overseas departure points, such as airports.
  • Using pre-paid foreign currency travel cards.
  • Your travel agent may also sell foreign cash.

This change only affects foreign cash. We’ll continue to offer our other international services including Foreign Currency Accounts and International Money Transfers. 


Why have we made this change?

As customers are well-served by other alternatives, including specialist providers and the ability to withdraw local currency from overseas ATMs, we have taken the carefully-considered decision to discontinue foreign exchange cash services in our branches.

Frequently asked questions