What does this change mean for you?
This change means you’re now no longer able to buy or sell foreign cash at ANZ branches.
However, there are a range of alternative options available for customers who need to buy or sell foreign cash. These include:
- Using your ANZ EFTPOS, debit or credit card to withdraw foreign cash at overseas ATMs
- Specialist foreign currency exchange providers, either in your local area or at overseas departure points, such as airports
- Using pre-paid foreign currency travel cards
- Your travel agent may also sell foreign cash.
This change only affects foreign cash. We’ll continue to offer our other international services including Foreign Currency Accounts, International Money Transfers, and depositing foreign cheques.
Why are we making this change?
Border restrictions due to COVID-19 have seen demand for foreign exchange cash transactions fall significantly in recent months. As customers are well-served by other alternatives, including specialist providers and the ability to withdraw local currency from overseas ATMs, we have taken the carefully-considered decision to discontinue foreign exchange cash services in our branches.
Frequently asked questions
Lending criteria, terms, conditions and fees apply to all lending facilities.
ReturnTerms, conditions, and fees (including those charged by overseas ATM providers) may apply.
ReturnOur eligibility criteria apply. Fees are subject to change. Non-standard fees may apply, including currency conversion for overseas transactions. Please use the following links for full details of our Terms and Conditions, Fees and Charges (PDF 159kB), and ANZ EFTPOS Card and ANZ Visa Debit Card Conditions of Use (PDF 103kB), and Electronic Banking Conditions (PDF 129kB).
ReturnTerms, conditions, exclusions (such as age limitations) and eligibility criteria apply to Overseas Travel Insurance. A copy of the terms and conditions that apply to Overseas Travel Insurance are on the ANZ Travel Insurance site, or ask for a copy at any ANZ branch. Overseas Travel Insurance is issued/insured by AIG Insurance New Zealand Limited.
ReturnOur currency conversion fee is 1.3% of the New Zealand dollar amount, charged on ANZ Visa Credit Cards, Visa Debit Cards and Maestro / Cirrus EFTPOS Cards. This means you will pay less in fees when using your cards for overseas purchases, either online or in person.
Return