IRD and NZTA phishing scams

August 2022

We’re aware that customers are receiving a variation of text messages and emails claiming to be IRD and NZTA with a link to receive a tax refund, a cost of living payment, or to renew a vehicle licence registration.

The link leads to fake IRD and NZTA websites where customers are asked to enter information like Internet Banking log in details, credit card details, drivers licence details, personal details and/or two factor authentication codes.

If you receive a text or email of this kind do not click on any links and delete the message immediately. 

The messages may look like this:

To view more examples of the phishing emails and text messages circulating, and learn how to tell if a communication is real, visit the latest scams page on the IRD website and the latest phishing scams page on the NZTA website.


  • If you think you have been the victim of this type of scam, please call us immediately on 0800 269 296 (international +64 4 470 3142). 
  • If you receive an unexpected or suspicious text message or email, never click on any links or download any attachments in it.
  • Always access Internet Banking through ANZ’s website, not from links in text messages or emails.
  • Never provide or confirm your credit card details, Internet Banking log in details, or two factor authentication codes, through a link in an email or text message, or in response to a phone call you’ve received out of the blue.
  • To find out more about how to keep yourself safe online, visit