What to do if something is suspicious

If you receive a suspicious phone call

If you receive a suspicious email or text message

If your credit, Visa Debit or EFTPOS card has been lost, stolen or compromised

If you think someone has your personal information like PINs or passwords, or has accessed your bank accounts

If you’ve downloaded suspicious software or clicked on a suspicious link

If your mobile phone and/or SIM card, device or computer used for banking is lost, stolen or compromised

If you think you’ve been a target of a remote access scam

If you think you’ve been a target of a payment scam

If you’ve noticed a strange transaction on your account