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What to do if something is suspicious
Understand what to do if you think you might have been a target of fraud.
If in doubt, call us
If you think you’ve been a victim of fraud (or there’s a chance you might be), or if you notice anything out of the ordinary with your accounts or online banking, please call us immediately so we can take the necessary actions to help protect your banking.
Or +64 4 499 4079 from overseas (charges may apply)
Remember, ANZ will never:
- Ask you for your banking PINs, passwords or security codes
- Send you a link to log on to ANZ Internet Banking - always type the URL (anz.co.nz) into your browser
- Ask you to download any software onto your devices
- Ask you to give us remote access to your devices.
Eligibility criteria, terms and conditions apply to ANZ Internet Banking and ANZ goMoney. See our Electronic Banking Conditions (PDF 129KB) for more information.