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Changes to ANZ rates, fees and agreements

Changes to ANZ cards, rates, fees and charges

ANZ Cashback Visa Platinum and ANZ Cashback Visa Gold credit cards

From and including 1 October 2020, we are reducing the annual card fee, and removing some benefits, on our ANZ CashBack Visa Platinum and ANZ CashBack Visa Gold credit cards:

  • Reducing the annual fee to $80 p.a.
  • Removing the complimentary Overseas Travel Insurance benefit (including Transport Accident Insurance for ANZ CashBack Visa Platinum)
  • No longer offering 0% commission on foreign cash purchases from ANZ branches (ANZ CashBack Visa Platinum only). We summarise the changes below.

Product

Benefit / Fee Description

Current

From 1 October

ANZ CashBack Visa Platinum

Annual Card Fee

$125 p.a.

$80 p.a.

Complimentary Overseas Travel Insurance*

Yes

No

Transport Accident Insurance

Yes

No

0% Commission on Foreign Cash Purchases from ANZ Branches

Yes

No

ANZ CashBack Visa Gold

Annual Card Fee

$105 p.a.

$80 p.a.

Complimentary Overseas Travel Insurance*

Yes

No

 

*Cardholders who opened their account prior to 1 October 2020 can still enjoy the Overseas Travel Insurance benefit for travel provided they’ve used their card to pay at least half their pre-paid travel expenses prior to 14 October 2020 and meet eligibility criteria1.

Updated copies of our ANZ Credit Cards Conditions of Use, ANZ CashBack Guide, ANZ Premium Travel Insurance Brochure and ANZ Fees and Charges will be available at anz.co.nz/cardterms from 1 October 2020. All other fees and benefits for our CashBack Visa credit cards remain the same.

ANZ Low Rate Visa and ANZ Visa Business credit cards

From and including 1 October 2020, the special interest rates on our ANZ Low Rate Visa and ANZ Visa Business cards will revert to the standard purchase and standard cash advance interest rates. We summarise the changes below.

Product

1 April 2020 – 30 September 2020

From 1 October 2020

Special Purchase Rate

Special Cash Advance Rate

Standard Purchase Rate

Standard Cash Advance Rate

Low Rate Visa

9.95% p.a.

9.95% p.a.

12.90% p.a.

19.95% p.a.

Visa Business Low Rate

9.95% p.a.

9.95% p.a.

12.90% p.a.

19.95% p.a.

Visa Business Airpoints™ and CashBack

9.95% p.a.

9.95% p.a.

19.95% p.a.

19.95% p.a.

 

These changes will be reflected at anz.co.nz/cardterms from 1 October 2020. All other interest rates remain the same.

Currency conversion charge reduction

From and including 14 October 2020, the currency conversion charge will reduce from 1.8% to 1.3% (of the NZD amount) for foreign currency transactions (both online and overseas, including overseas ATMs) made with an ANZ credit card, ANZ Visa Debit card and Maestro/Cirrus EFTPOS cards.

Updated copies of our ANZ Fees and Charges, ANZ Credit Cards Conditions of Use, ANZ Credit Cards Disclosure Statement Sample, ANZ EFTPOS Card and ANZ Visa Debit Card Conditions of Use and other relevant ANZ business credit card terms and conditions will be available at anz.co.nz/termsandconditions from 14 October 2020. All other fees remain the same.

ANZ Visa Gold credit card

From 14 October 2020, our ANZ Visa Gold card will no longer be offered or available for use, and all existing ANZ Visa Gold cards will be changed to an ANZ Low Rate Visa card. 

For existing cardholders changing to ANZ Low Rate Visa, the changes are summarised below. We will contact cardholders by letter or email (using the contact details we hold) with more information about the changes that will apply, including other card options that are available. 

  • There is no annual card fee on an ANZ Low Rate Visa (saving you $75 p.a.) and no additional card fee (saving you $10 p.a.)
  • You’ll have a lower standard purchase interest rate of 12.90% p.a. (currently 19.95% p.a. on ANZ Visa Gold cards)
  • You’ll no longer receive complimentary Overseas Travel Insurance^

^Cardholders can still enjoy the Overseas Travel Insurance benefit provided they’ve used their ANZ Visa Gold credit card to pay at least half their pre-paid travel expenses prior to 14 October 2020 and meet eligibility criteria1.

1You can check your eligibility by visiting checkyourcover.co.nz/anz. Terms, conditions, exclusions (such as age limitations) and eligibility criteria apply to ANZ Premium Card Travel Insurance. A copy of the terms and conditions that apply to ANZ Premium Card Travel Insurance are available at checkyourcover.co.nz/anz, or ask for a copy at any ANZ branch. ANZ Premium Card Travel Insurance is issued and managed by AWP Services New Zealand Limited (trading as Allianz Global Assistance) and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia).

ANZ lending criteria, terms, conditions and fees apply. Details are subject to change. 


Changes to our Electronic Banking Conditions effective 29 September 2020

We’re making changes to the ANZ Electronic Banking Conditions which will take effect on 29 September 2020.

The changes include updates to our data collection tool for ANZ Internet Banking and the ANZ goMoney app, from Google Analytics to Adobe Analytics. We’ve also combined this information and moved it further up in the Conditions, so it can be found more easily.

More information

The updated Electronic Banking Conditions will be available from 29 September 2020 .


Changes to ANZ Personal Overdraft Agreement effective 4 September 2020

We previously published a notice advising customers of updates to our ANZ Personal Overdraft Agreement and ANZ Jumpstart Overdraft Agreement, due to take effect on Friday 21 August 2020. 

The original implementation date was unavoidably delayed. The changes outlined below will now take effect on Friday 4 September 2020

  • We’re highlighting that we may waive the Overdraft Application fee and Overdraft Management fee for a period of time at our discretion. 
  • We’re including a reminder that you should keep your contact information up-to-date, and tell us as soon as possible if any of your contact details change. You can ask us to confirm or update your contact details at any time.
  • We’re clarifying what contact details we’ll use if you’ve asked us to post you a statement or other letters or notices. We’ll send those documents for your Personal Overdraft or Jumpstart Overdraft (as applicable) to the last address we have for you or another address agreed with us.
  • We’re also clarifying how you’ll receive your communications.
    • If you have a joint account, we can give or send a statement to only one account owner. If we do give or send a statement to only one account owner, each remaining account owner agrees they receive that statement too.
    • If more than one person is the borrower under your Overdraft Agreement, we can give or send a letter or notice to only one of those people. If we do give or send a letter or notice to only one person, each person making up the borrower agrees they receive that letter or notice too.

The updated ANZ Personal Overdraft Agreement and ANZ Jumpstart Overdraft Agreement sample documents will be available at anz.co.nz/termsandconditions from 4 September 2020. These changes apply to all existing or new overdrafts.

ANZ lending criteria, terms, conditions and fees apply.

 


Closure of ANZ Classic account effective 4 September 2020

We’re simplifying the accounts we offer and we’re closing the ANZ Classic account. Impacted customers will be moving to an ANZ Go account. This transfer will take place on 1 September 2020.

We have outlined below what is different. Everything else, including the account number, will remain the same.

Classic to go account
  ANZ Classic ANZ Go
Automated transactiondisclaimer fee $0.40 per transaction $0
Manual transactiondisclaimer fee (staff-assisted transactions) $0.80 per transaction $0disclaimer (normally $3 per manual transaction)

 

Please note any existing automatic payments, direct debits and cards linked to ANZ Classic accounts will be transferred to the new destination account.

For more information about the ANZ Go account visit anz.co.nz/go

 


Changes to Direct Debit Paperless Service Schedule and Direct Debit Preferred Service Schedule effective 31 August 2020

We’re changing the Direct Debit Paperless Service Schedule and Direct Debit Preferred Service Schedule (Direct Debit Schedules).

The Direct Debit Schedules apply to customers who use Direct Debit services in connection with ANZ New Zealand Transaction Banking products and services.

We’ve made some changes in the Direct Debit Schedules so that they cross refer to the correct clauses of the Country Schedule New Zealand.

These changes will apply from 31 August 2020, subject to any specific agreed terms you may have negotiated with us. Please contact your relationship manager if you have any questions.


Our eligibility criteria apply. Fees and interest rates are subject to change. For full details see our Reserve Bank Disclosure Statement, Terms and Conditions and Fees and Charges, or you can request these, free of charge, from any ANZ branch.

Automated transactions include EFTPOS, Visa Debit, ATM, and mobile wallet transactions, as well as all electronic payments and other transactions made using ANZ Internet Banking, goMoney, and Phone Banking.

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Manual transactions include cheques and transactions handled by our staff for you, including at a branch, by phone or online.

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We will waive manual transaction feesdisclaimer for all ANZ Go accounts that were migrated from ANZ Classic accounts.

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