Tips to stay safe online

Keep yourself and your banking secure with these online safety tips.

Be aware of links and attachments

Be cautious with links or attachments in emails and text messages, or links on websites you don’t know. To check a link, hover your mouse over it to see where the link will take you. On a smartphone or device, you can press and hold to see where the link will take you.

Only shop online at places you trust

Shop with reputable, trusted companies – beware of online sites you’ve never heard of. Also check that the site has a locked padlock in the browser (next to the address bar).

Be cautious with public WiFi

Don’t make payments, access online banking or do anything personal when using public WiFi as it may not be secure. Use your mobile or device data plan instead.

Manage your social media profiles

Be careful with how much you share on social media. Fraudsters can use what you share to impersonate you. Be cautious about interacting with people you don’t know and check your privacy settings regularly to make sure you aren’t sharing more information than you’re comfortable with. For tips on managing your privacy settings on social media check out the CERT NZ guide to cyber security and social media.

Enabling remote access

Don’t give remote access to your mobile, device or computer to anyone who contacts you unexpectedly. The software that fraudsters ask you to download can be used to monitor and capture your personal and bank login details.

Information and education resources

Print the Scams and Fraud Guide

This guide gives you practical tips on how to spot the red flags to help keep your money safe.

Print it off and keep it somewhere you can easily reference. This guide also comes with a top tips summary that you can stick on your fridge or by your computer. 

Our guide is available in the following languages: