ANZ FastPay Hub guide

1. In the ANZ FastPay Hub top navigation select Commerce > Orders/Transactions

2. Choose the transaction you want to view or manage

3. Select the:

• History tab to see the transaction record
• Actions tab to process a refund
• Details tab to see the order details
• Customer tab to see the card and customer details
• Documents tab to see the order documents and option to email if required

1. In the ANZ FastPay Hub top navigation select Commerce > Orders/Transactions

2. Choose the transaction you want to refund

3. Select Actions > Refund

4. Enter the amount you want to refund

5. You can enter a refund reason

6. Select Refund

1. In the ANZ FastPay Hub top navigation select Commerce > Report Scheduler

2. Select Schedule report

3. Enter a report name

4. Choose the report type and settings including any filters, schedule details and more

5. Select Schedule report to confirm

1.  In the ANZ FastPay Hub top navigation select Commerce > Report Scheduler

2.  Search for a report by name or apply filters by date, organisation, frequency and more

3.  Select the report you want to manage, then choose:

• Enable or disable to temporarily stop or restart the schedule
• Edit to change the report type, add filters, change schedule details and more
• Delete the report

1. In the ANZ FastPay Hub top navigation select Commerce > Generated Reports

2. Search for a report by ID or apply filters by date, organisation or type

3. Select Download or to download multiple reports, tick the check boxes and select Download reports

1. In the ANZ FastPay Hub top navigation select Commerce > Virtual Terminal

2. Enter the transaction amount

3. You can enter a merchant reference

4. Select Continue to Payment

5. Enter the card number, expiration date and CVV

6. Select Pay to complete the transaction

1. In the ANZ FastPay Hub top navigation select Commerce > Pay by Link

2. Select Create Payment Link

3. Under Cart information, choose:

• Amount to enter a transaction amount
• Amount & product to enter product description, quantity, and price per unit. To add more items, select Add Product. The total price is calculated based on quantity. The products and quantities will be visible on the payment page.

4. You can enter a Merchant Reference e.g. invoice number, sales identifier

5. Choose one or more payment methods you will allow for this transaction

6. Enter the customer details you need, including billing and shipping details

7. Select Continue to link settings

8. Enter a timeframe for Link expiration

9. You can change the language used on your payment page

10. Under Delivery settings, choose:

• Send link by email to enter an email address
• Send link by phone number to enter a phone number

11. Select Create payment link to send the payment link

12. You will see confirmation the link was sent. You have the option to copy the link or send it to another email or phone number if required

1. In the ANZ FastPay Hub top navigation select Commerce > Pay by Link

2. Choose a transaction

3. Select the Payment link tab to see: 

• When the link was delivered and used
• The link URL
• When the link was created, when it expires and more

1. In the ANZ FastPay Hub top navigation select Commerce > Pay by Link

2. Choose a transaction

3. Select the Customer tab to see the customer details including billing and shipping address

1. In the ANZ FastPay Hub top navigation select Commerce > Pay by Link

2. Choose a transaction

3. Select the Actions tab and choose: 

• Re-enable link for a timeframe you enter
• Copy link if you want to resend it
• Disable link to cancel it