Changes to ANZ rates, fees and agreements

From 14 December 2020, ANZ will no longer accept deposits of foreign cheques, other than cheques in Australian Dollars (AUD), Canadian Dollars (CAD), Great British Pounds (GBP) and United States Dollars (USD).

We encourage ANZ customer who

• receive foreign cheques to speak to the cheque issuer to organise an alternative form of payment, such as an International Money Transfer. 
• are currently holding foreign cheques in currencies other than AUD, CAD, GBP and USD cheques to present those cheques before 14 December 2020.

Our ANZ General Terms and Conditions will be updated to reflect these changes, and these will be available from 14 December 2020, at anz.co.nz/termsandconditions.

There are easy and convenient alternatives to cheques when you are making or receiving international payments. We’re here to help you understand the best option for you or your business.

Talk to us today by calling 0800 269 296, or by visitng any ANZ branch. 

Change of underwriter

From 14 December 2020, the Overseas Travel Insurance and Transport Accident Insurance for Qantas ANZ Visa Platinum card and ANZ Airpoints Visa Platinum cards will be underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia) ("Hollard").

AWP Services New Zealand Limited trading as Allianz Partners (formerly known as Allianz Global Assistance) will continue to be the issuer and manager of this policy.

Changes to the Policy Wording

Allianz Partners are also making some changes to the Policy Wording to comply with legislative and regulatory requirements, including the new Privacy Act 2020.  Cardholders will be sent a letter with further information on these changes.

The updated Policy Wording will be available from 14 December 2020 on the Allianz Partners website.

From 1 December 2020, we’re changing the way we charge interest on ANZ Overdrafts, Flexible Home Loans, and personal Everyday and Savings accounts. 

What’s changing?

For the products and accounts set out below, we currently charge interest on amounts you owe (under an agreed credit limit or where you’ve overdrawn your account) on the last business day of the month. 

From 1 December 2020, if the last business day isn’t also the last calendar day of the month, we’ll now charge interest for any remaining calendar days in that month on the last business day of the following month. 

For example, when we charge you interest on Friday 29 January 2021, it includes interest from 1-29 January. Because of this change, we’ll now charge you interest for 30-31 January on the last business day of the following month, which will be Friday 26 February 2021.

We’ll also calculate interest for those remaining calendar days using the balance owing on the last business day of that month we’re charging interest for. The balance we’ll use will include any interest charged on that day.

What products does this affect?

This change affects the following products and accounts from 1 December 2020:

• Agri Personal Current account
• Benefits account
• Flexible Home Loan
• Freedom account
• Go account
• Jumpstart account
• Loan administration account
• Online account
• Personal Overdraft
• Premium account
• Private Current account
• Private Reserve account
• Select account
• Serious Saver account

We’ll publish the updated Personal and Jumpstart Overdraft sample agreements, and the updated ANZ General Terms and Conditions and ANZ Flexible Home Loan Terms and Conditions on 1 December 2020, at anz.co.nz/termsandconditions . 

Non-standard fee change – unarranged overdraft

We’re reducing a non-standard fee effective 1 December 2020. We’ve summarised the change below. All other non-standard fees remain the same.

We’ll publish the updated Personal and Jumpstart Overdraft sample agreements, and the updated ANZ Fees and Charges brochure, ANZ Flexible Home Loan Terms and Conditions and ANZ Business Overdraft Facility Terms and Conditions to reflect these changes on 1 December 2020, at anz.co.nz/termsandconditions.

Effective 26 November 2020, we are changing the Airpoints Dollars™ earn rates on our ANZ Airpoints Visa and ANZ Airpoints Visa Platinum credit cards. We summarise the change below.

We’ve updated the ANZ Airpoints Visa Guide to reflect this change and this will be available at anz.co.nz/cardterms from 26 November 2020. All other Airpoints programme² benefits will remain the same.

1. Eligible purchases do not include cash advances, balance transfers and the purchase of cash substitutes (such as travellers cheques), gambling transactions, or business related expenditure.

2. Air New Zealand Airpoints programme terms and conditions apply. "Airpoints™” is the registered trademark for the loyalty programme operated by Air New Zealand. “Airpoints Dollars™” and “A” are registered trademarks for a form of reward offered to members of the Airpoints programme.

All other terms and conditions in your card agreement, including your card conditions of use, continue to apply. Details are subject to change.

Removal of foreign currency cash services – effective 14 November 2020

From 14 November 2020, ANZ will no longer offer foreign cash services. This means you’ll no longer be able to buy or sell foreign cash at ANZ branches.

This change is a result of a significant fall in foreign cash transactions, due to COVID-19-related border closures and restrictions.

For more information, including alternative options for buying and selling foreign cash, visit our Foreign Cash page.