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Changes to ANZ rates, fees and agreements

Changes to Terms and Conditions. Early withdrawal rate reduction

Effective 30 April 2021

We’re making a change to the way we publish the Early Withdrawal Rate Reduction that applies to ANZ Term Deposits and ANZ PIE Fund – Term Option products.

From 30 April 2021 you can find the current Early Withdrawal Rate Reduction information (along with our current ANZ Term Deposit interest rates and ANZ PIE Fund rates of return) on our website at www.anz.co.nz/rates-fees-agreements/term-deposits.

Changes to ANZ Credit Card  fees and Terms and Conditions

Effective 31 March 2021

We’re updating the yearly account fee for the ANZ Visa Purchasing Credit Card. The changes are summarised below.

 

CC

Card type
 

Fee description

Current fee

New fee

ANZ Visa Purchasing
 
Account fee Up to $100 yearly $35 yearly



We have updated the ANZ Visa Corporate and Purchasing Card Guide and Conditions of Use to reflect this change and this will be available at anz.co.nz from 31 March 2021. All other fees and interest rates remain the same. 

ANZ lending criteria, terms, conditions and fees apply. Details are subject to change.

Changes to ANZ General Terms & Conditions and Electronic Banking Conditions

Effective 9 April 2021

We're introducing new functionality when you call our Contact Centre, to make it easier for you when you call us. If you have Voice ID or an ANZ Phone Banking PIN, we may use our Interactive Voice Response (IVR) system to fulfil your enquiry through self-service functionality.

This means there will changes to our ANZ General Terms & Conditions and ANZ Electronic Banking Conditions set out in the table below.

ANZ General Terms and Conditions

Electronic Banking Conditions

Page 8 –  new section and condition:

IVR Self Service on Contact Centre calls

If you have Voice ID or an ANZ Phone Banking PIN, we may use our Interactive Voice Response (IVR) system to fulfil your enquiry through self-service functionality when you call our Contact Centre.

Page 18 new condition:

Transfer you to our Interactive Voice Response (IVR) system which lets you fulfil your enquiry through a self-service functionality when you call our Contact Centre.

 

Our website will be updated to reflect these changes on 9 April 2021. Eligibility criteria apply. See terms and conditions.

Changes to Country Schedule New Zealand

Effective 4 April 2021

We’re making changes to the Country Schedule New Zealand dated December 2020. 

The Country Schedule New Zealand applies to all customers who use ANZ New Zealand Transaction Banking products and services. 

As a result of the changes, the Country Schedule New Zealand will refer to the updated information that ANZ will provide in relation to any financial advice it may provide to certain customers.  

These changes will apply from 4 April 2021, subject to any specific agreed terms you may have negotiated with us. Please contact your relationship manager if you have any questions.

Read the Country Schedule New Zealand (PDF 98kB)

 

Our eligibility criteria apply. Fees and interest rates are subject to change. For full details see our Reserve Bank Disclosure Statement, Terms and Conditions and Fees and Charges, or you can request these, free of charge, from any ANZ branch.

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