Join the KiwiSaver scheme others look up to
Working with you
Here’s how we may be able to help if you’re experiencing financial hardship.
If you’re experiencing unforeseen hardship, we’ll work with you to understand your individual circumstances and the best way for us to help.
COVID-19 (coronavirus) latest updates
Please call us if you’re experiencing financial hardship. We’re here to help and are working on other financial support options to help our customers get through COVID-19.
If you’re worried about your situation, it’s important to talk to us early. We’ll work with you and give you information and support that may help you get back on track. Remember, talking to us about any problems you’re having won’t affect our relationship with you.
Call us
0800 240 438
Weekdays, 8.30am - 8pm
Weekends, 9am - 5pm
For more information
See all help and support articles