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Managing your ANZ business credit cards
To help you manage your business' credit card accounts, and to answer some common questions, we've prepared some useful information for business credit card users.
Managing your card online
Link your card to ANZ Internet Banking
Call us on 0800 269 249 to link your business credit card to ANZ Internet Banking.
Link your card to ANZ Direct Online or ANZ Transactive
Contact your Relationship Manager or call us on 0800 269 347 to link your business credit card to ANZ Direct Online or ANZ Transactive.
You can use ANZ Direct Online or ANZ Transactive to:
- Change card credit limits.
- Request additional cardholders.
- Request replacement cards.
- Cancel cards.
- See your account statements.
Make changes to an account
If you don’t have your card linked to internet banking, you can use these forms to make changes.
Add an additional cardholder
Complete the appropriate form, scan it and email it to companycards@anz.com to add an additional cardholder to an existing account.
Visa Business, Corporate and Purchasing cards additional cardholder request form (PDF 540KB)
Other account changes
Complete the appropriate form, scan it and email it to companycards@anz.com to make other changes, including:
- Mailing address.
- Billing cycle.
- Statement preferences.
- Cardholder limits.
Visa Business account maintenance request form (PDF 638KB)
Visa Corporate, Visa Company and Visa Purchasing account maintenance request form (PDF 571KB)
Problems with a card or account
Disputing a transaction
If you see a transaction on your card statement that you don’t recognise or looks suspicious, call us on 0800 473 473. We may be able to clarify the situation for you.
If, after clarification, you want to dispute the transaction, complete this form, scan it and email it to anzdisputes@anz.com.
Customer transaction dispute form (PDF 280KB)
Reporting a lost or stolen card or PIN
Call us on 0800 473 473 (from overseas +64 4 496 7246) if:
- Your card has been lost, stolen or used by someone else.
- Your PIN record has been lost or stolen, or has become known by, or used by, someone else.
Expiring card
We will send you a replacement card a few weeks before your business credit card is due to expire. Replacement cards are sent to your business address.
You can use your new card as soon as you receive it. You will need to securely dispose of your old card.
How can we help?
Call us
For general enquiries about business credit cards, call the ANZ Commercial Card team.
7 days a week, 24 hours a day
From overseas: +64 4 496 7246
Related products and services
ANZ Visa Corporate card
The credit card that makes it easier to manage your business expenses, from travel and entertainment, to everyday necessities like stationery.
ANZ Visa Purchasing card
Manage frequent, low value business credit card transactions made by a large number of cardholders.
ANZ Visa Business Low Rate card
Our lower interest, lower annual fee business credit card.
Eligibility, lending criteria, terms, conditions and fees apply. Details are subject to change.
This material is for information purposes only. We recommend seeking financial advice about your situation and goals before getting a financial product. To talk to one of our team at ANZ, please call 0800 269 296, or for more information about ANZ’s financial advice service or to view our financial advice provider disclosure statement see anz.co.nz/fapdisclosure