Managing your ANZ business credit cards

Call us on 0800 269 249 to link your business credit card to ANZ Internet Banking.

Contact your Relationship Manager or call us on 0800 269 347 to link your business credit card to ANZ Direct Online or ANZ Transactive.

You can use ANZ Direct Online or ANZ Transactive to:

• Change card credit limits.
• Request additional cardholders.
• Request replacement cards.
• Cancel cards.
• See your account statements.

If you don’t have your card linked to internet banking, you can use these forms to make changes.

Complete the appropriate form and email it to CommercialCardsMaintenance@anz.com to add an additional cardholder to an existing account.

Complete the appropriate form and email it to CommercialCardsMaintenance@anz.com to make other changes, including:

• Mailing address.
• Billing cycle.
• Statement preferences.
• Cardholder limits.

If you see a transaction on your card statement that you don’t recognise or looks suspicious, call us on 0800 473 473. We may be able to clarify the situation for you.

If, after clarification, you want to dispute the transaction, complete this form, scan it and email it to anzdisputes@anz.com.

Call us on 0800 473 473 (from overseas +64 4 496 7246) if:

• Your card has been lost, stolen or used by someone else.
• Your PIN record has been lost or stolen, or has become known by, or used by, someone else.
  

We will send you a replacement card a few weeks before your business credit card is due to expire. Replacement cards are sent to your business address.

You can use your new card as soon as you receive it. You will need to securely dispose of your old card.