You can access and correct your personal information
The Privacy Act 2020 gives you certain rights to access and correct your personal information. Personal information is information about an identifiable individual.
We will try to ensure our information about you is up to date. Please help us by telling us as soon as possible if your information changes, such as your contact details.
How to update your information
You can correct your personal information if you think it is wrong, incomplete or out of date. Contact us directly or through your agent or broker:
- Call our Contact Centre on 0800 269 296 (or +64 4 470 3142 from overseas, charges may apply)
- Change your contact details in Internet Banking, under Your Settings
- Ask at any branch or Business Centre.
If we disagree that your personal information needs to be corrected, we’ll tell you why and what you can do if you’re unhappy with our response.
If you formally ask for your personal information under the Privacy Act 2020, we may charge you for that access, or for giving you copies of your information.
If we can’t give you access for any reason, we’ll tell you why and what you can do if you’re unhappy with our response.
Also in our Privacy Statement
Important information
This Privacy Statement describes how we collect, use, and share information (including personal information) about you when you:
- Get or use our products and services, including digital platforms
- Interact with us in other ways.
Our Cookies and Analytics Notice gives more detail on how we use cookies and analytic tools on digital platforms.
Our Closed Circuit Television Notice sets out how we collect, store, use and share personal information from ANZ CCTV.
When we refer to our Privacy Statement, we mean all pages in this section together. Our Privacy Statement does not limit the Privacy Act 2020, or any other applicable law. Find a glossary of terms in About our Privacy Statement.