Using your information

We can use your information in various ways, including: 

• To operate our business 
• To deliver our products and services 
• To comply with the law 
• For the reasons explained in this Privacy Statement 
• For any other purposes we tell you about, or that you agree to, from time to time (including when we collect the relevant information).

We can use information about you as summarised below: 

We can also compare and combine information we have about you (including in the ways set out on this page) with: 

• Publicly available information 
• Information held by reputable organisations we have a continuing relationship with, including document issuers or official record holders when we verify your address electronically. 

When you use our products or services, we may create statistical information from your information, including through aggregation. Once the data is in statistical form and doesn't contain any personal information, we may use it for our own purposes, in our discretion.

You can opt out of receiving marketing by email and text message (these are covered by the Unsolicited Electronic Messages Act) at any time. You can do this by: 

• Calling our Contact Centre on 0800 269 296 
• Using the unsubscribe link in our emails, or 
• Replying STOP to our text messages. 

If you opt out of email and text marketing, you may still see marketing messages in our own digital channels, such as ANZ goMoney and Internet Banking (for example, banners or notifications). 

You may also see our advertising on third party digital platforms, such as social media or search engines. You can opt out of targeted advertising directly with those platforms (for example, Facebook or Google) by updating your preferences within each platform. 

In some cases, we may choose not to send marketing to certain groups (such as customers under 18), even if they haven’t opted out. 

We can still send you essential or service-related messages, such as security alerts, statements, and information about using our products and digital tools.