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Safer online shopping with Visa Secure

Your ANZ Visa Debit and credit cards can help provide an additional layer of fraud protection with Visa Secure when you’re shopping online.

How Visa Secure works

When you're making an online payment on a site protected by Visa Secure, you may be asked to confirm if it’s you making the payment. This could be through an ANZ Payment Check with Visa Secure or a Visa Secure Code.

ANZ Payment Check with Visa Secure

If you receive an ‘ANZ Payment Check’ notification on your device, asking you to log into your ANZ goMoney app—, it’s important to do so to confirm if you’re making an online payment or not.

In goMoney, check the payment details, including the merchant name and payment amount, and choose either:

  • Yes, I’m making this payment to confirm it’s you so the payment can be processed
  • No, I’m not making this payment to decline the payment.

If you don’t have goMoney yet, find out how to register so you can start receiving ANZ Payment Check notifications.

Visa Secure Code

A Visa Secure Code is a one-time passcode sent to your registered mobile by text message.

When you’re making an online payment:

  1. A separate pop-up window will ask you to confirm it's you making the payment
  2. You’ll receive your Visa Secure Code to enter into the pop-up window for the payment to be processed on the merchant’s webpage. 

You should never share a Visa Secure Code with anyone, even ANZ staff. It should only be used to enter into a merchant’s site for a payment you’re making. 

If you receive a Visa Secure Code text message when you didn't initiate a payment, someone may be trying to use your card without your permission. This could be a fraud attempt, report it to us immediately on 0800 269 296. Or you can report your card as lost or stolen using ANZ goMoney or Internet Banking.

Lost or stolen card details

If you think your card or card details have been stolen, report it as lost or stolen, and we’ll cancel and replace it. You can also place a temporary block easily on your card in goMoney.

Tips to keep safe online

  • Never share your full credit card details, goMoney login details, or Visa Secure Code with anyone, even someone claiming to be Visa or your bank.
  • Always access your online banking through the goMoney app or Internet Banking on our website (www.anz.co.nz), never from links in text messages or emails. 

If you have any questions, please call us on 0800 269 296 or call us from within the ANZ goMoney app. If calling from overseas +64 4 470 3142. Call charges may apply.

Use dynamic security code

Dynamic security code is an extra layer of protection for your ANZ Visa card when shopping online.

Instead of using the security code printed on the back of your card, you can use a dynamic security code that updates every 12 hours which helps limit the number of fraudulent transactions if someone gets hold of your card details online.

Your dynamic security code is available in goMoney, go to Cards, choose a Visa card, then select Show card details.