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Lost / stolen cards and emergency assistance
If you have lost your credit card, we are available 24 hours a day, 7 days a week to assist.
Cancel your card online or call us immediately
Cancel online
If your card has been lost or stolen, you can cancel your card and order a replacement card if required in ANZ Internet Banking or goMoney (under 'Manage Cards').
Please call ANZ immediately, so the card can be blocked and a new one ordered if required.
New Zealand
0800 658 044
24 hours a day, 7 days a week
Overseas
If you are overseas call us immediately, so we can assist you.
+64 9 522 3010 (toll charges apply)
24 hours a day, 7 days a week
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