Find out how to keep your bank accounts safe with these tips to protect your PINs, passwords and personal information.
Our top five tips to get started
Set unique, strong and secure passwords that are not saved to your web browser.
Have multiple layers of authentication wherever possible, e.g. OnlineCode, Voice ID, fingerprint or face recognition.
Secure your mobiles, devices and computers with PIN, passcode or biometrics (i.e. fingerprint or face recognition) access.
Update your device operating system, apps and anti-virus software regularly.
Check your privacy settings to ensure you aren’t sharing more personal information than you’re comfortable with.
Protect your PINs and passwords
Use hard to guess PINs and passwords
Make PINs and passwords hard to guess; don’t use things like your name, date of birth, pet’s name, or address.
The longer your password is, the stronger it will be. Try using a phrase, like the lyrics to your favourite song.
Use unique passwords
Use different passwords for all your online accounts.
In particular, don’t use your online banking and email passwords anywhere else. Using the same password across multiple accounts means if one account is compromised, others with the same password can be too.
Keep passwords, PINs and security codes safe
Don’t write them down or save them on your phone, computer or device.
Never share your passwords, PINs or security codes with anyone, no matter who they say they are - not even ANZ or the Police.
Don’t let anyone see your passwords, PINs or security codes – always shield your PIN when you use an ATM or payment terminal.
Change your PIN or password straight away if you think it might have been compromised.
Never save credit card details or passwords at online shops, or set your browser to remember or auto-complete your login, password or other details. It may be convenient, but it puts you at greater risk of having your personal information stolen.
Protect your accounts
Check your accounts regularly
Look for transactions you don’t recognise. You can easily view your transaction history and past statements in ANZ Internet Banking and goMoney.
The FMA is a government agency responsible for regulating New Zealand’s financial markets. They provide warnings and alerts about businesses or individuals you should be cautious of, and illegal investment schemes. You can also report investment fraud incidents.