Test your knowledge
Take our quiz to learn what to look out for and how to stay safe from scams and fraud.
Question 1. Requesting remote access
Scammers may impersonate well-known companies to convince you that there are issues with your computer, device or internet connection, or there is unauthorised activity on your bank account. They'll ask you to download software or an app so they can help you fix the issue, but this gives them access to your device from another location.
What should you do if someone asks you to download something to your device or to click a link to install an app or software?
Question 2. Receiving unsolicited phone calls
Scammers may claim there’s suspicious activity on your account and recommend you move your money into a new ‘safe account’.
What should you do when you receive unsolicited phone calls?
Question 3. Receiving emails
Scammers may send emails impersonating well-known organisations. They use links and attachments in emails to drive people to fake websites, where they may ask you to enter personal and banking information. These scam emails can be extremely tricky to spot.
What should you do every time you receive an email?
Question 4. Fake dating profiles
Romance scams involve scammers exploiting people looking for love or friendship. They create fake dating profiles on social media to get close to their targets over time, build their trust, and then ask for money.
What would you do if you’re asked to lend or give money to someone you met online? (select all that apply)
Question 5. Receiving texts from delivery companies
Scammers impersonating delivery companies can steal personal information and bank details by asking people to click on links in texts to provide more information to arrange fake deliveries, confirm pickups or pay fees on parcels.
How can you avoid a parcel delivery scam? (select all that apply)
Question 6. Investment deals
Investment scams can be difficult to spot. Scammers make unsolicited contact with time-limited deals that promise impressive returns.
What should you do if you’re contacted about an investment, or find one online, that seems too good to be true?
Question 7. Friends or relatives in trouble
There’s an elaborate ploy where scammers are posing as loved ones in trouble. These ‘loved ones’ are sending messages from new numbers or social media profiles asking for money.
How can you be sure a message is from a friend or relative?
Age Concern digital literacy programme
If you have older whānau who want to be more confident online, contact your nearest Age Concern to enquire about courses to help with your digital skills or phone 0800 652 105.