Help

To register for ANZ Internet Banking, you need a Customer Registration Number (CRN) and Telecode.

If you do not have a Customer Registration Number (CRN) and PIN, please call 0800 ANZ 2 YOU (0800 269 296) (international +64 4 470 3142) 24 hours a day, seven days a week.

• Register for ANZ Internet Banking
• View the ANZ Internet Banking demonstration

ATM/EFTPOS Night & Day card

Call 0800 650 535 (international +64 4 470 5019) 24 hours a day, seven days a week.

Credit card

Call 0800 658 044 (international +64 9 522 3010) 24 hours a day, seven days a week.

Travel card

Call 0800 777 811 (international +64 4 499 1546) 24 hours a day, seven days a week.

Notify us immediately if:

• your card has been lost, stolen or used by someone else
• your PIN record has been lost, stolen or has become known to, or used by, someone else.

To increase or decrease your credit card limit:

• log on to ANZ Internet Banking – select "Cards" and then choose "Request to Change Credit Card Limit"
• call 0800 658 044 (international +64 9 522 3010) 24 hours a day, seven days a week
• download and complete the following form and return it to ANZ:

• ANZ credit card account maintenance form (PDF 96kb)

Terms and conditions and ANZ's lending criteria will apply.

• ANZ credit card terms and conditions (PDF 504kB)

To advise ANZ of changes to your details, including address and telephone numbers:

• log on to ANZ Internet Banking – select "Update Details"
• call 0800 103 123 (international +64 4 472 7123) 24 hours a day, seven days a week

• visit your nearest ANZ branch

To transfer funds overseas:

• log on to ANZ Internet Banking – select "International Services" and then choose "Transfer Funds Overseas"
• call ANZ Phone Direct on 0800 103 123 (international +64 4 472 7123) 8.30am to 5.00pm NZST, Monday to Friday

• visit your nearest ANZ branch
• find out more on transferring funds overseas