Contact Centre and branches

We’ve got you covered, if you want to chat over the phone or come into branch, we’re happy to help.

How we can help

Contact us

From overseas: +64 4 470 3142

If you want to ask us about something specific like a home loan, credit card, KiwiSaver, investment, insurance or business banking, you can call a dedicated number to get in touch faster.

How-to guides and videos

We’re making banking easier with our step-by-step videos and printable guides for the ANZ goMoney mobile app, Internet Banking, Automated Phone Banking, Smart ATMs, and ANZ Direct Online (for Businesses). Learn how to:

  • Pay a person or bill.
  • Move money between your ANZ accounts.
  • Set up and manage automatic payments.
  • View and download your account statements.
  • Manage your ANZ cards, including setting a PIN.
  • Deposit notes into your accounts using Smart Deposits.
  • Withdraw cash when you need it.

How to bank safely

We’re committed to keeping you and your banking safe, and you have a role to play too. Working together, we can keep you even safer. However you choose to bank, find out how to keep safe.

Accessible banking

We’re working hard to make our banking products and services accessible and available to all New Zealanders, regardless of ability.

Important information

This material is for information purposes only. We recommend seeking financial advice about your situation and goals before getting a financial product. To talk to one of our team at ANZ, please call 0800 269 296, or for more information about ANZ’s financial advice service or to view our financial advice provider disclosure statement see anz.co.nz/fapdisclosure