[Video: Animated illustrations of an ANZ Smart ATM, or money machine.]
Voiceover: ANZ Smart ATMs allow you to deposit cash into ANZ accounts by entering the account number at the ATM, as well as directly into an account linked to your card. You can also use these ATMs to get cash out and transfer money between your ANZ accounts.
In this video we’ll take a look at how to deposit cash into an ANZ account by entering an account number at the ATM. Remember, you can only deposit notes, not coins.
When you arrive at the ATM check the top banner on the screen to make sure the Deposits option is available.
[Video: ATM screen with ‘Deposits’ in the top right.]
Voiceover: To get started simply insert your card or tap your contactless card on the Tap and Pin sticker then enter your PIN.
You’ll then see the various transaction options available. Tap on Deposit.
[Video: ATM screen with options such as cash withdrawals, with ‘Deposit’ on the top right.]
Voiceover: There are two options for depositing cash – either into an account linked to your card, or into another ANZ account. Tap ‘another ANZ account’.
Make sure you understand the guidance and processing times before making the deposit.
[Video: ATM screen with text including ‘You can deposit up to $9,000 per day. We process deposits made after 10pm, the next day. See our General Terms and Conditions for more information.’]
Voiceover: Then tap ‘enter account details’. Enter the ANZ account number you’re wanting to deposit the money into. Please double check the account number once you’ve entered it, to ensure it’s correct. Then tap Enter deposit details.
Next, enter reference details for the deposit. This will help the recipient know what the deposit into their account is for. Note, this is optional - you can choose to leave it blank.
[Video: Reference details text – ‘Mrs J Smith’ in Particulars and ‘Invoice 12’ in Reference.]
Voiceover: Next tap Review details.
Now it’s time to check that your deposit details are correct, including the account number and any references you’ve included.
Note that funds deposited to the wrong account may not be recoverable, so it’s important to double check.
If you need to change the account number, tap Re-enter account number. If you need to change the deposit details, tap Edit deposit details.
If everything is correct, tap Deposit Notes.
Now it’s time to deposit your money. Before inserting your notes, it’s important to read what’s on the screen.
[Video: ATM screen with text ‘Before you make a deposit’ above a list the voiceover will read out.]
Voiceover: Check the maximum number of notes this ATM can accept per transaction.
[Video: Text ‘Up to 50 notes per transaction.’]
Voiceover: You can only deposit notes, not coins. Make sure you have removed any staples, rubber bands and paper clips from the notes. Remove any notes that are folded, damaged or cut. Make sure you count the amount you are depositing. For ease, you might want to do this before you get to the ATM.
The example on the ATM screen will show you how to insert the notes – either end-ways or side-ways, depending on the ATM.
[Video: Stack of $20 notes inserted end-ways into a short money slot. Another stack of $20 notes inserted sideways into a long money slot.]
Voiceover: You’ll need to wait just a few seconds for your deposit to be counted. A summary of your deposited notes will then show up on screen.
[Video: ATM screen with text ‘Deposit summary to cheque account – $10 x 4 = $40, 20 x2 = $40, $50 x 3 = $150, total $230.']
From here you can deposit more notes, or return all notes (if you’ve changed your mind or want to start again). If you’re happy with your deposit, tap Confirm Deposit.
Voiceover: If you’d like a record of your transaction, tap Continue with receipt or if not, tap Continue without receipt.
If you would like to deposit more funds to the same account tap Deposit more to recipient.
If you would like to complete a different transaction, tap Main Menu. Otherwise tap Finish. Make sure you take your card with you and don’t forget your receipt if you requested one.
We hope you found this video on how to make deposits at a Smart ATM, by entering an account number at the ATM, helpful.
We have a range of other videos and guides available on how to make banking easier at anz.co.nz/guides.
[Video: Text with guide topics – payments, edit payments, transfers, viewing transactions, print statements, managing cards, how to use goMoney.]
Voiceover: If you ever get stuck, you can always get in touch and we’ll show you how.
[Video: ANZ’s phone number 0800 269 296. ANZ logo.]