Ā tātou mātāpono

Ā tātou mātāpono - Our principles

Under Tākiri-ā-Rangi ANZ New Zealand will:

  1. Commit to developing strong relationships with Māori, hapū and iwi across Aotearoa New Zealand, as part of our longstanding purpose “to shape a world where people and communities thrive – kia hanga i te ao e ora ai, e tupu ai te tangata me te kainga”
  2. Seek to improve the financial well-being and sustainability of all our customers – Kia whakamanahia te oranga o tātou
  3. Seek to enhance our understanding of Te Ao Māori as we grow as a company and as a nation.

Our Te Ao Māori Principles

Aroha Tētahi Ki Tētahi - Being supportive, respectful and sincere.

Manaakitanga - Building relationships based on honesty, good faith and trust.

Kaitiakitanga - Preserving and protecting taonga.

Kotahitanga - Working together to embrace the diversity of people, thought and aspirations.

Whanaungatanga - Acknowledging the connections we create by working together, and the opportunity our ANZ whanau have to demonstrate leadership with our customers and community.

Whakapapa - Recognising the historical connections that tell our history.

Taha Wairua - Respecting the spiritual aspects of life.

Taha Tinana - Supporting the physical well-being of people.

Mana Motuhake - Acknowledging self-determination, independence, sovereignty and one’s own authority.

Kawenga, Te Angitu - Ensuring we hold ourselves accountable, take responsibility for our actions, strive for excellence and challenge ourselves to always do better.

Tino Rangatiratanga - Recognising each person’s whakapapa, reo and culture, including the right to use te reo, participate in powhiri, tikanga and kawa practices that are uniquely Māori.

Te Honongatanga - Acknowledging the importance of partnerships and collaboration between people and organisations, always working constructively with others.

Te Wheako - Developing experiences and products that our customers, clients, partners and staff find easy to use, meet their evolving needs and which they will love.

Māramatanga - Remaining open to a deeper understanding of the world.

Te Manotini - Recognising the power of passion and collaboration, especially when people unite behind a common vision and purpose to create value for our customers.