Using your information

We can use your information in various ways, including: 

• To operate our business 
• To deliver our products and services 
• To comply with the law 
• For the reasons explained in this Privacy Statement 
• For any other purposes we tell you about, or that you agree to, from time to time (including when we collect the relevant information).

We can use information about you as summarised below: 

We can also compare and combine information we have about you (including in the ways set out on this page) with: 

• Publicly available information 
• Information held by reputable organisations we have a continuing relationship with, including document issuers or official record holders when we verify your address electronically. 

When you use our products or services, we may create statistical information from your information, including through aggregation. Once the data is in statistical form and doesn't contain any personal information, we may use it for our own purposes, in our discretion.

While you will receive marketing messages by default, you can opt out of commercial electronic messages (for example, email and SMS/text messages) captured by the Unsolicited Electronic Messages Act (UEMA) by calling our Contact Centre on 0800 269 296. You can also use the unsubscribe link in our marketing emails or reply 'STOP' to our SMS/text messages to no longer receive commercial electronic messages within these channels. 

You can opt out of targeted advertising through third-party digital platforms (such as Facebook and Google ads) by updating your preferences within each platform. 

We apply global exclusion criteria to some of our marketing messages (such as removing under-18s), so you may not receive our marketing even though you haven’t chosen to opt out. 

Please note if you opt out of commercial electronic messages captured by the UEMA, we can still send you service messages (such as how to ensure you earn premium interest on your Serious Saver account).