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Using Voice ID and ANZ Phone Banking

Step-by-step guides for registering for Voice ID and ANZ Phone Banking.

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Voice ID

Voice ID is your own unique and secure voiceprint that allows you to log in to Phone Banking, identify yourself with our contact centre, or make larger payments in the ANZ goMoney app.


Phone Banking

Use Phone Banking to bank securely, with no need for a smartphone or internet access. Available anytime, day or night.


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Important information

This material is for information purposes only. Please talk to us if you need financial advice about your situation and goals before getting a financial product. To talk to one of our team at ANZ, please call 0800 269 296. See our financial advice provider statement (PDF 39KB).

Eligibility criteria and terms and conditions apply to the ANZ goMoney app, Internet Banking, Phone Banking, Voice ID and Pay to Mobile. For details, see our ANZ Electronic Banking Conditions (PDF 138KB).