| Type of enquiry | Contact numbers | Further information |
|---|---|---|
| General enquiries and feedback |
0800 269 296 24 hours a day, |
|
|
Internet Banking |
0800 368 524 24 hours a day, |
|
| Internet Banking enquiries and registration |
0800 368 524 24 hours a day, |
|
|
Report a hoax or (e.g. phishing) |
0800 368 524 24 hours a day, |
|
|
Lost/stolen credit card (immediate phone |
0800 658 044 24 hours a day, |
|
|
Lost/stolen ATM or EFTPOS card (immediate phone |
0800 650 535 24 hours a day, |
|
|
Lost/stolen ANZ Travel Card (immediate phone |
0800 777 811 24 hours a day, |
|
| ANZ Phone Banking (registered customers) |
0800 103 123 Intl: +64 4 472 7123 |
|
| Phone Banking registration |
0800 269 296 24 hours a day, |
|
| ANZ Share and Bond Trading enquiries and registration |
0800 269 728 Weekdays |
|
| Mobile Phone Banking enquiries and registration (TXT and M-Banking) |
0800 269 6624 24 hours a day, |
|
| Media relations (media enquiries only) |
(09) 252 6418 Weekdays |
|
| Enquiries about moving to New Zealand |
0800 269 200 Weekdays |
|
| Lending Services Centre (solicitor enquiries only) |
(09) 252 2977 Weekdays |
