The ANZ website contains the following tabs:
| Type of enquiry | Contact numbers | Further information |
|---|---|---|
| General enquiries and feedback |
0800 269 296 24 hours a day, |
|
|
Internet Banking |
0800 368 524 24 hours a day, |
|
| Internet Banking enquiries and registration (Technical problems, Pay Anyone) |
0800 368 524 24 hours a day, |
|
|
Report a hoax or (e.g. phishing) |
0800 368 524 24 hours a day, |
|
|
Lost/stolen credit card (immediate phone |
0800 269 296 24 hours a day, |
|
|
Lost/stolen ATM or EFTPOS card (immediate phone |
0800 650 535 24 hours a day, |
|
|
Lost/stolen ANZ Travel Card (immediate phone |
0800 777 811 24 hours a day, |
|
| Phone Direct (registered customers) |
0800 103 123 (toll-free from a mobile phone) Intl: +64 4 472 7123 |
|
| Phone Direct registration |
0800 269 296 24 hours a day, |
|
| Direct Broking enquiries and registration |
0800 805 777 Weekdays |
|
| Mobile Phone Banking enquiries and registration (TXT and M-Banking) |
0800 269 6624 24 hours a day, |
|
| Media relations (media enquiries only) |
(04) 436 6754 (04) 436 6760 Weekdays |
|
| ANZ New Resident Services enquiries |
0800 269 200 Weekdays |
|
| Asian New Resident Services enquiries |
0800 886 680 Weekdays |
|
| Lending Services Centre (solicitor enquiries only) |
(09) 252 2977 Weekdays |