The Auxiliary category contains the following sections:

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Contact us

Contact us by phone on 0800 269 296

24 hours a day,
7 days a week.

Contact us in person at your nearest ANZ branch

Find your nearest
branch.

Contact us online at www.anz.co.nz

Contact us online.


Type of enquiry Contact numbers Further information
General enquiries and
feedback

0800 269 296
Intl: +64 4 470 3142

24 hours a day,
7 days a week

Internet Banking enquiries and registration

(re-set password,
Pay Anyone,
technical problems)

0800 368 524
Intl: +64 4 473 0370

24 hours a day,
7 days a week

Report a hoax or
suspicious email

(e.g. phishing)

0800 368 524
Intl: +64 4 473 0370

24 hours a day, 
7 days a week

Lost/stolen credit card


(immediate phone
contact essential)

0800 269 296
Intl: +64 4 470 3142

24 hours a day,
7 days a week

  

Lost/stolen ATM or EFTPOS card

(immediate phone
contact essential)

0800 650 535
Intl: +64 4 470 5019

24 hours a day,
7 days a week

Lost/stolen ANZ Travel Card

(immediate phone
contact essential)

0800 777 811
Intl: +64 4 499 1546

24 hours a day,
7 days a week

  
Phone Direct
(registered customers)		 0800 103 123
Intl: +64 4 472 7123
Mobile:(09) 363 5533
Phone Direct registration

0800 269 296
Intl: +64 4 470 3142

24 hours a day,
7 days a week

  
Direct Broking enquiries
and registration

0800 805 777
Intl: +64 4 499 6655

Weekdays
8.30am - 6pm (NZST)
Mobile Phone Banking
enquiries and registration
(TXT and M-Banking)

0800 269 6624

24 hours a day, 
7 days a week
Media relations
(media enquiries only)

(04) 436 6754
Astrid Smeele

(04) 436 6760
Gita Parsot

Weekdays
8.30am - 5pm (NZST)
ANZ New Resident
Services enquiries

0800 269 200
Intl: +64 9 252 2735

Weekdays
8.30am - 5pm (NZST)
Asian New Resident Services enquiries

0800 886 680
Intl: +64 9 252 2727

Weekdays
8.30am - 5pm (NZST)
Deceased estates

0800 269 296
Intl: +64 4 470 3142

24 hours a day,
7 days a week

  

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