Contact us by phone on 0800 269 296

6am to 12 midnight,
7 days a week.

Contact us in person at your nearest ANZ branch

Find your nearest
branch.


 

Type of enquiry Contact numbers Further information
General enquiries and
feedback

0800 269 296
Intl: +64 4 470 3142

6am to 12 midnight,
7 days a week

Internet Banking
- Password re-set

0800 368 524
Intl: +64 4 473 0370

24 hours a day,
7 days a week

 

Internet Banking enquiries and registration

 

0800 269 296
Intl: +64 4 470 3142

6am to 12 midnight,
7 days a week

Report a hoax or
suspicious email
 

(e.g. phishing)

0800 368 524
Intl: +64 4 473 0370

 

Lost/stolen credit card

(immediate phone
contact essential)

0800 658 044
Intl: +64 9 522 3010

24 hours a day,
7 days a week

 

Lost/stolen ATM or EFTPOS card

(immediate phone
contact essential)

0800 650 535
Intl: +64 4 470 5019

24 hours a day,
7 days a week

 
ANZ Phone Banking
(registered customers)

0800 103 123

(At certain high call periods, access to ANZ Phone Banking may be restricted) 

Intl: +64 4 472 7123

Phone Banking registration

0800 269 296
Intl: +64 4 470 3142

 

 
ANZ Share and Bond Trading enquiries and registration

0800 269 728
Intl: +64 4 460 1337

Weekdays
8.30am - 6pm (NZST)

Mobile Phone Banking
enquiries and registration
(TXT and M-Banking)

0800 269 6624

 

Media relations
(media enquiries only)

(09) 252 6418
Stefan Herrick

(09) 252 6623
Pete Barnao

Weekdays
8.30am - 5pm (NZST)

Enquiries about moving to
New Zealand

0800 269 200
Intl: +64 9 634 5940

Weekdays
8.30am - 5pm (NZST)