Switch to ANZ

Thanks for choosing to bank with ANZ. You've made the right decision!

Now you'll need to switch your finances to your new ANZ account. Find out how we make the switching process quick and easy:

Before you can fully use your account, we need to check your ID and get a copy of your signature for our files.

You will need to provide one of the following:

  • your passport
  • New Zealand driver's licence
  • New Zealand student photo ID
  • another New Zealand bank's credit card with your photo on it.

Or you can provide any two of these:

  • another New Zealand bank's embossed bank card or credit card in your name
  • SuperGold Card
  • Hospitality Association of NZ 18+ Card
  • Community Services Card.

Take your ID to an ANZ branch or call us to arrange an appointment.

We can help you with some handy services to make banking easier. It's a good idea to register for the following:

Depositing your salary

We recommend you make your new account the hub of your banking by having your salary directly credited to it. To make this happen all you to do is fill in the following form and give it to your employer:

Moving funds to your new account

The easiest way move money from your former bank to your new ANZ account is to transfer it through ANZ Internet Banking.

Alternatively, you can deposit a cheque into your new ANZ account.

Remember to make sure you have no payments due before transferring money to your ANZ account. You should also close your previous account to avoid any fees.

If you're new to ANZ the following features will be of interest to you.

Automatic Payments

Automatic Payments (APs) are a convenient way to make regular, fixed-amount payments, like rent payments. Don't forget to cancel any existing Automatic Payments on your previous account.

Just print and fill out the form below and post or take it to any ANZ branch.

If you've completed a signing authority** you can also set up Automatic Payments (APs) via our handy services.

Service fees may apply for setting up, amending and/or suspending Automatic Payments.

Pay Bills

Pay Bills is a feature of ANZ Internet Banking. It allows you to make reoccurring and fixed-amount, fixed-date payments (like rent) or one-off payments (like power or water) to over 3,000 organisations which we've already set up in our system.

All you have to do is choose how much and when you want to pay. To set up your payees call 0800 103 123.

Pay Anyone

You can use Pay Anyone, another ANZ Internet Banking feature, to make immediate or future-dated recurring or one-off payments to another person or a specific business with an account at any registered New Zealand bank.

You have a limit of $1,000 per business day, but you can request an increase if you need it. If you don't see a limit confirmation on your Pay Anyone page call 0800 103 123.

Direct debits

Direct debits (DDs) are authorised by you and set up by the organisation you're paying. DDs are used to ask ANZ for payments from your account, either regularly or as required and in pre-set or changing amounts.

To change a direct debit, you need to fill out a direct debit form with your new bank details, sign it and give it to the organisation you're paying.

Don't forget to advise your bank and the organisation to cancel the existing direct debit.

Here are direct debit forms for some of New Zealand's most well-known organisations:

More information

For more information on activating your account or organising your banking as a new ANZ customer:

Telephone icon
Call 0800 ANZ 2 YOU (0800 269 296) 24 hours a day, seven days a week
Visit branch icon
Visit your nearest ANZ branch

To set up an Automatic Payment:

Telephone icon
Call 0800 103 123
Website icon
Log on to ANZ Internet Banking* (Use Securemail)

* Registration required.

** You'll need to be the only signatory on your account.

For more information about our fees please refer to the Service Charges brochure (PDF 156kB) for a full list of charges that apply, for example honour fees/Automatic Payment establishment and amendment fees.

A copy of the Bank's General Disclosure Statement under the Reserve Bank of New Zealand Act 1989 is available on this website or on request from any ANZ branch, free of charge.  This material is for information purposes only. Its content is intended to be of a general nature, does not take into account your financial situation or goals, and is not a personalised financial adviser service under the Financial Advisers Act 2008.  It is recommended you seek advice from a financial adviser which takes into account your individual circumstances before you acquire a financial product. If you wish to consult one of ANZ's financial advisers, please contact us on 0800 269 296.

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