You allow us to collect information when you use our Digital Platforms
By using our Digital Platforms, you agree we may collect and use information about:
your activity on our Digital Platforms
your device — including the type and model of your device, browser, app and operating system
the IP address
the security and identifying information of your device
the information gathered through cookies and other digital tracking tools.
We may record information if you visit certain areas of our Digital Platforms
We may record details of your visit to open areas of our Digital Platforms (for example, areas of the our ANZ website where you don’t have to log on). We may also record your visits to third-party websites with ANZ content.
If you read, browse or download information, we may record the:
date and time you visit
pages and parts of the page you view
information you download.
If you log on to secure areas, we can combine your identifying information (unique identifiers) with details of your visit and your other information (including personal information). This may tell us what you are interested in.
A cookie is a small record of your visit to a website
A cookie is a small text file saved on your device when you visit a website. Your browser saves the cookie and retrieves it the next time you visit that website.
You can choose if and how your browser accepts cookies by changing your preferences and options in your browser.
You won’t be able to use our secure services if your browser rejects all cookies.
Cookies and identifying information are an important way we interact with your internet browser. We use them to:
give you better and more customised service
improve our website
advertise more effectively.
We allow some third-party cookies
of our Digital Platforms (for example, areas of our ANZ website where you don’t have to log on). For example, they may collect
what you clicked to access information
your type of browser
the time and date of your visit
the types of advertisements you click on or scroll over
your device identification.
Your visits to third-party websites may be recorded
Our Digital Platforms may link to third-party websites. Clicking these links may mean you give information to us or to third parties, perhaps through cookies or in other ways.
We may have access to that information if you visit other websites through our website, and if we have an arrangement to access this information. The websites may collect information about you through your preferences, cookies, or other information you give.
We are not responsible for content on other websites
Please review the privacy policies of third-party sites before you use the sites. They should have their own privacy statements and be responsible for their own privacy practices.
We are not responsible for content on third-party websites. If we link to them, we do it only for your convenience. It does not mean we support the products those websites offer.
We regularly review developments in security and encryption technology and take reasonable steps to protect your information once our systems receive it.
Unfortunately, we cannot guarantee that information you send us, or get from our online products or services, is secure. You send or receive information at your own risk.
We act to prevent fraud
We use IP addresses and other information to detect and prevent fraud. We store your IP address for security purposes, to improve the website, and for auditing and reporting.
When we are investigating security issues, fraud or inappropriate behaviour we may have to use your IP address or give it to third parties. For example, if there is unauthorised access to your device or ours, or if there are fraudulent transactions.