Sharing your information

We share information with third parties, including organisations we work with, government agencies, or people you have acting on your behalf.

On this page

Who we can share your information with

These are the people and organisations you allow us to share your information with. They may be in New Zealand or overseas. Sharing will enable us to do what we have described in How we can use your information


We can share your information with people and organisations interested in you or your accounts or transactions, including: 

  • Co-borrowers or other lenders or secured parties in a transaction, your agents, authorised signatories, or customers you are an authorised signatory for, or those authorised to represent you 
  • Your parents or guardians – if you’re under 18 years old 
  • Guarantors of any money you owe us 
  • Brokers, custodians, legal representatives, and other parties who introduced you to ANZ, are acting on your behalf, or are otherwise financially advising you. 

We can share your information with people and organisations we work with, including: 

  • Anyone in the ANZ Group 
  • Organisations we work with to provide or jointly provide products or services – for example, insurers, product distributors, other financial service providers, electronic execution providers, or anyone who offers loyalty programmes or services related to our accounts, products, or services. This can also include credit card schemes, card issuers, payment providers and other companies involved in the facilitation of payments 
  • Service providers who help us carry out tasks – for example, marketing companies (such as mail houses and market research companies), cloud-service providers or data analysis companies 
  • Third-party digital platforms – for example Facebook and Google 
  • Supervisors and advisors of our schemes 
  • Credit reporting agencies (for more information, see Credit history and credit reporting)
  • Debt recovery agencies
  • Banks, financial institutions, or other third parties engaged on our behalf, or engaged on the behalf of the people and organisations we work with:
    • If required, when you send money from your account or receive money into it, and we need to confirm or investigate or verify the transaction, including when the money has gone into your account
    • When any of the parties investigates fraud, suspicious transactions or unlawful activity
  • Anyone who helps us identify, prevent or investigate fraud, suspicious transactions, other crimes or unlawful activity, misconduct or threats to our systems 
  • Organisations and individuals that can offer specialist assistance, for example, Age Concern or family members, if we suspect a customer is the victim of elder abuse 
  • Any other organisations you have agreed we can share information with.

We can share your information with other people and organisations, such as: 

  • Inland Revenue, the Financial Markets Authority, other applicable regulatory or government agencies  
  • Central, regional and local government 
  • Anyone who helps us or who we work with to identify, prevent or investigate, respond to or take action in respect of any actual or suspected fraud, suspicious transactions, unlawful activity, misconduct, threats to our systems, money laundering, or any other criminal or unlawful activity  
  • Any person or entity helping us investigate any concerns or complaints, including external dispute resolution agencies we are a member of, or manage any legal action 
  • Other financial institutions  
  • Auditors, insurers and re-insurers 
  • Organisations we use to verify the information you have supplied 
  • Any other person or organisation as allowed by applicable law, including the Privacy Act 2020. 

We can share your information with other third parties from time to time. 

If we give information about you to someone for any of the reasons described in this Privacy Statement, they may use it only for the purpose that we give it to them, or as permitted by law. 


We may not be allowed to tell you if we share your information. We’re not responsible to you or anyone else if we share information about you for these reasons.

Also in our Privacy Statement

Important information

This Privacy Statement describes how we collect, use, and share information (including personal information) about you when you: 

  • Get or use our products and services, including digital platforms 
  • Interact with us in other ways. 

Our Cookies and Analytics Notice gives more detail on how we use cookies and analytic tools on digital platforms.

Our Closed Circuit Television Notice sets out how we collect, store, use and share personal information from ANZ CCTV. 

When we refer to our Privacy Statement, we mean all pages in this section together. Our Privacy Statement does not limit the Privacy Act 2020, or any other applicable law. Find a glossary of terms in About our Privacy Statement.