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Latest scams

How to stay aware and protect yourself with the latest scam update.

Current scam alerts

Read about the latest scams so you know what to keep a look out for.

Report it

If you get a suspicious email, text or phone call, report it immediately.

Remember, ANZ will never

  • Ask you for your banking PINs, passwords or security codes.
  • Send you a link to log on to ANZ Internet Banking - always type the URL (anz.co.nz) into your browser.
  • Ask you to download any software onto your devices.
  • Ask you to give us remote access to your devices.

If in doubt, call us

If you think you’ve been a victim of fraud (or there’s a chance you might be), or if you notice anything out of the ordinary with your accounts or online banking, please call us immediately so we can take the necessary actions to help protect your banking.

Or +64 4 470 3142 from overseas (charges may apply).

Information and education resources

Netsafe

Netsafe is an independent, non-profit online safety organisation. They provide practical tools, support and advice for keeping safe online, including advice and information about online scams.

Netsafe website

Own Your Online

Own Your Online is part of the government's work on scams and cyber security issues. Find out how you can get help, why being safe online is so important, and how to stay secure online.

Own Your Online

Financial Markets Authority (FMA)

The FMA regulates New Zealand’s financial markets. They provide information about investment scams, how to protect yourself from scammers, how to report a scam, and current scam warnings.

Scams – Financial Markets Authority

IDCARE

IDCARE is a not-for-profit organisation formed to help individuals who have identity and cyber security concerns. Their Identity and Cyber Security Case Managers can provide independent advice on how to respond to data breaches, scams, identity theft, and cyber security concerns.

IDCARE website

Important information

Eligibility criteria and terms and conditions apply to the ANZ goMoney app, Internet Banking, Phone Banking, Voice ID and Pay to Mobile.  For details, see our ANZ Electronic Banking Conditions (PDF 156KB).