Pay a person or bill
How to make payments in Internet Banking
Learn how to use Internet Banking to pay a person or bills, make recurring payments, and how to manage automatic payments.
Payment limits
When making a payment, you'll see your payment limit:
- Below the Amount field in goMoney
- Below the Amount field in Internet Banking.
To change your payment limit, call us on 0800 269 296.
Third party payments
We don't support the current approach that third party payment providers (e.g. POLi and Account2Account) take to facilitate payments.
You should never disclose your password to any person or website, other than Internet Banking accessed through this website (anz.co.nz). Doing so breaches our Electronic Banking Conditions (PDF 158KB).
Send an international money transfer online
To see the fees that apply for sending money overseas, see ANZ International Money Transfer (IMT).
You’ll need to be registered for OnlineCode to send money overseas in goMoney or Internet Banking.
Make sure you have enough money in the account you're sending from as payments will leave your account straight away.
In goMoney or Internet Banking, you can send the equivalent of between NZD100 and NZD50,000. To send more than that:
- Equivalent of between NZD50,000 and NZD100,000: Call us on 0800 269 296 or visit any ANZ branch
- Equivalent of more than NZD100,000: Visit any ANZ branch.
Cancel a payment
Electronic payments can only be cancelled if the money has not yet left your account.
- Same-day electronic payments: Can’t be edited or deleted once you've confirmed them
- Future-dated electronic payments: Can be edited or deleted up to 4am on the payment date
- Automatic payments starting on the same day: Can be edited or deleted up until 9.30pm that day
- For electronic payments that require multiple authorisers: Any authoriser can cancel a payment before it is paid, without another authoriser approving the cancellation
To cancel a direct debit, call us on 0800 269 296 and we’ll remove the direct debit authority. You’ll also need to contact the person or organisation you were paying and let them know to stop attempting to take the payment.
For more information on payments, see Payment processing times.
Payment to the wrong mobile number
If you’re using Pay to Mobile and make a mistake, call us immediately on 0800 269 296
We can’t stop a payment if it has left your account, and there’s no guarantee you’ll get the money back. We’ll help if we can, but we’re not required to get involved in disputes between you and anyone receiving your payment.
Automatic payments: set up, stop, change or skip
Use automatic payments to automatically pay, or transfer between your own accounts, a set amount on a regular basis.
Transfer money between accounts, including paying a credit card
If you have a credit card with us, you can pay your credit card the same way you transfer money between your accounts.
How to transfer money in Internet Banking
Learn how to move money between your ANZ accounts in Internet Banking, including paying a credit card.
Payments that require multiple authorisers
If your payment needs other people to authorise it, the authorisers will get a notification in goMoney, and see a notification in Internet Banking, that there is a payment to review and approve.
Any authoriser can cancel a payment before it is paid, without another authoriser approving the cancellation.
Pay tax to Inland Revenue (IR)
Your saved payee list
If you pay a person or company regularly, you can save their details to your saved payee list. Do this by selecting Save payee while making a payment, or follow these steps.
Download a guide
Important information
This material is for information purposes only. Please talk to us if you need financial advice about your situation and goals before getting a financial product. To talk to one of our team at ANZ, please call 0800 269 296. See our financial advice provider statement (PDF 39KB).
Eligibility criteria and terms and conditions apply to the ANZ goMoney app, Internet Banking, Phone Banking, Voice ID and Pay to Mobile. For details, see our ANZ Electronic Banking Conditions (PDF 138KB).